Experience

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  Horizon Insurance

  • Managing Director

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  Consultant

  • Alexandria, Virginia

  • Self Employed

    • Jun 2017 - Jul 2018
    • Alexandria, Virginia

    Developed simple to read and understand user and training manuals for clients onacquired software and its maintenanceSupported system users and developed documentations for practical implementationsResearched and recommended software usage for Customer RelationshipManagement (CRM)Represented and served as a diplomatic liaison officer for Africa Trade andInvestment Global Summit 2018.

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  Goa Nexus Technologies (GNT), LLC

  • South Sudan/Kenya

  • Manager / Senior Consultant

    • Feb 2012 - Feb 2017
    • South Sudan/Kenya

    Helped define KPIs to evaluate project timeline and assess its impactImplemented Human Resource information system(HRIS) to digitize recordsSupervise recruitment and hiring of 50+ employeesRecruited and trained new employees to digitize and transform over 100,000+recordsEffectively managed $10 millions of USG(State Dept) contract for local partnersCreated standard operating procedures (SOPs) for information management and datagovernanceGenerated ad-hoc reports to update all partners(local partner, PAE and Blue Force -United States Government Contractors) on implementation progress

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  Relief and Rehabilitation

  • Juba, South Sudan

  • Senior Technology Consultant

    • Jul 2010 - Feb 2012
    • Juba, South Sudan

    Led and develop an accelerated, robust, and efficient transportation strategy ofinternally displaced persons for 10 states within Southern SudanDeveloped databases for records keeping of internally displaced persons (IDPs) forrepatriationCreated effective and efficient tracking methods for repatriated 300,000+ internallydisplaced persons(IDPs) in partnership with UN, and IOM with local partnersLead recommendations for maintenance, enhancements, and improve data accuracyPresented to large audience including government officials, UN, NGOs, etc…toupdate them on status of the repatriation and state of IDPsManaged and ensured data entry personnel recorded details with precise accuracy

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  Fast Enterprises, LLC

  • Arlington, VA

  • Software Developer/Consultant

    • Jan 2008 - Apr 2010
    • Arlington, VA

    Developed software using C# and other .NET Framework to develop County taxcomputer enterprise systems, dubbed as Arlington County Enterprises (ACE) -GenTax systemCreated complex SQL and T-SQL queriesDesigned reports, queries, and data-marts for user-friendly formats and viewsTrained Arlington County staff on software usage and maintenanceUpdated stakeholders on on system progress status as necessarySet testing benchmarks and scenarios (unit, system, functional, acceptance, etc...)Resolved logged issues as assigned by my superiors and/or clients

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  Edgenet

  • Greater Nashville Area, TN

  • Product Knowledge Engineer

    • Apr 2005 - Dec 2007
    • Greater Nashville Area, TN

    Led product requirement gatherings and design specificationsEnsured product requirements are in compliance and meet the basic companystandards and best practicesProactively track and solve internally and externally logged issues for final deliveryProvided troubleshooting utilizing EdgeNet Enterprise Software, made-to-order(m2o)Aided project managers in the management of projects’ planning and deliveryAided project manager for time and cost estimates to complete softwaredevelopment, implementation, and testing in timely mannerAssisted quality assurance(QA) department in the development and testing finalreleases to ensure accuracy (regression, system, and unit testing methodologies)

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  Innovative Computing Corporation

  • Greater Nashville Area, TN

  • Client services Associate

    • Oct 2004 - Mar 2005
    • Greater Nashville Area, TN

    Worked as a customer service representative using AS400 system to dispatch trucks. The AS400 system has many accounting functions for Receivables, Payable, etc. My position at ICC was more of consulting than just being a customer service representative. My role was to ensure customers fully understand trucking services. Those services including reading federal rules and regulations for routes of hazardous materials. After identifying the routes, all trucks loaded with hazardous materials must be tracked using GPS systems so we have knowledge of their whereabouts at all times.

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  Lipscomb University

  • Student Help Desk

    • Sep 2003 - Mar 2005

    My role as a "Student Help Desk" was to ensure students have the right access information to network. Also, administering their accounts so that accounts are setup according to each student's status and level. In addition, we used MS Server 2000 to manage all accounts.