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Experience

    • United Arab Emirates
    • Architectural and Structural Metal Manufacturing
    • 1 - 100 Employee
    • Head of Logistics Department
      • Nov 2010 - Present

      Galvanizing & Customer Service.Receiving and Sending Materials for Galvanizing.Responsible for transportation department.Maintain contact with customers to ensure that their needs have been met.Assist customers with any additional information that they will need after the purchase.Conduct sales activities including customer site visits, telephone contactsRecord and maintain client contact data and mail list.Collect and report information on all competitive activity within the assigned territory.Travel throughout sales territory for prospecting.Coordinate sales project with production manager/Sales MangerLiaise with other members of the sales team and team and technical experts.Responsible for selling scraps/left over sheetsMaintain confidentiality of pricelist and discount.Write various reports as required by the sales & manager/team leader. Offer after-sales support services if required.Distribution of Job Orders to Production, Q.C and Dispatch after approval.Preparation of Invoices.Co-Ordination with production dept. and dispatch for smooth delivery of finishedCo- ordination with Finance for Invoices related Matters.Develop and maintain transportation system on domestic and international freight that ensures business needs are met.Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory and quality.Ensure Logistics Department complies with ISO requirements.Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.Materials testing before and after galvanizing.Product inspection to ensure compliance with the specifications in terms of thickness and quality.Verification of sales offers/LPO/acceptance letters & approval/payment terms and delivery terms etc.Distribution of job orders to production/Q.C and dispatch after approval.

    • Head Of Logistcs & customer Service
      • Nov 2010 - Present

    • Head of Customer Service.
      • Jul 2009 - Sep 2010
      • Jordan

  • Nestlé Waters
    • Saudi Arabia
    • Sales Team Leader.
      • Jan 2005 - May 2009
      • Saudi Arabia

    • Sales Executive
      • Jul 2003 - Dec 2004
      • Jordan

    • Sales Executive
      • Jun 2001 - Jul 2003
      • Jordan

Education

  • 2000 - 2004
    جامعة البلقاء التطبيقية
    Business Administration, business management

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Industry Focus. “Architectural and Structural Metal Manufacturing”

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