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L Keith Smith is a seasoned IT professional with extensive experience in software development, management, and infrastructure. With over 37 years of experience at The Goodyear Tire & Rubber Company, he has held various leadership positions, including Applications Systems Principal, where he managed global asset management systems and provided technical support. He has also worked as a Section Manager and Manager of IT Customer Service. Smith holds a Bachelor of Science degree in Applied Mathematics from The University of Akron. He is proficient in multiple languages, including English, and has skills in ITIL, IT Service Management, Help Desk Support, and Problem Solving. His expertise spans software development, management, and technical support, with a strong focus on business requirements and requirements analysis.

Credentials

  • ITIL V3 Foundations
    -
    Apr, 2014
    - Apr, 2026

Experience

  • Equifax
    • Alpharetta, GA
    • IT Asset Management Analyst
      • Feb 2015 - Present
      • Alpharetta, GA

    • Applications System Principal
      • Jan 1978 - Nov 2014
      • Akon, OH

      I held a variety of management and technical positions during my 37 years at Goodyear. My last position was Applications Systems Principal providing technical support and management of a global Asset Management system utilizing HP's Asset Manager, DDMI, and Connect IT software products. I served as a Section Manager of application development teams, as well as Retail Network Operations and Infrastructure. I was Manager of Retail Information Systems responsible for the development and delivery of decision support systems. In addition, I was Manager of IT Customer Service responsible for Help Desk consolidation and the implementation of global ITSM tools.My strengths are in problem solving and developing solutions to meet business user requirements

Education

  • 1973 - 1977
    The University of Akron
    Bachelor of Science (B.S.), Applied Mathematics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Software”

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