Experience

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  Aloft Perth

  • Perth, Western Australia, Australia

  • Sales Manager

    • May 2022 - Present
    • Perth, Western Australia, Australia

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  Frasers Hospitality Australia

  • Perth, Western Australia, Australia

  • Meetings & Events Executive (1 year - Maternity Cover)

    • May 2021 - May 2022
    • Perth, Western Australia, Australia

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  The Ascott Limited

  • Singapore

  • Sales Lead, lyf

    • Jul 2019 - Jan 2021
    • Singapore

    Representing lyf, newest coliving brand by The Ascott Limited. Designed for and managed by millennials, it signifies a new way of living and collaborating as a community, connecting guests with fellow travellers and change-makers.Opening team of lyf Funan Singapore In charge of business development & accounts management through sales and marketing programs Conduct sales presentation and market analysis on travel & hospitality industry

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  Cvent

  • Singapore

  • Sales Associate- Hospitality Cloud

    • Sep 2018 - Jun 2019
    • Singapore

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  Pan Pacific Hotels Group

  • Singapore/Australia

  • Sales Manager & Meetings/Events

    • Sep 2016 - Sep 2018
    • Singapore/Australia

    Solicit for new business that expands our client base using action plans focused on the market segment Prospect and grow existing and new accounts by handling incoming leads and closing salesWork closely with other sales associates and making decisions on important clients and establishing multiple levels of contacts within the customer's organisationMeet with all influential clients and ensure that pre and post conference meetings and events are conducted by the banquet / conference department to provide effective communications and feedback in regard to client needs

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  Park Hotel Group

  • Singapore

  • Assistant Sales Manager

    • Jan 2015 - Sep 2016
    • Singapore

    Manage a portfolio of accounts assigned by industry market segment with the objective ofgenerating the budgeted room revenue. Conducting site inspections, entertainment and ensuring guest satisfaction during their stay and with all clienteleSource and maintain new accounts by generating and growing sales opportunities with both new and existing accountsDevelop and maintain successful rapport with key internal and external stakeholders byunderstanding their needs and expectations and drive customer loyalty Conduct daily sales calls, networking activities, and following up correspondence via email andphone efficiently

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  Diners World Travel

  • Singapore

  • Sales Executive

    • Apr 2014 - Dec 2014
    • Singapore

    Source and visit potential corporate clients for corporate travel, MICE and leisure opportunities across various industries and deliver revenue growth to DWT targeted revenue. Develop a pipeline prospect list to ensure continued long-term performance of revenue from newly secured companiesBuild relationships with prospective clients to understand their corporate travel objectives and strategiesRecognise and influence key individuals within the clients decision making processNegotiate the terms of an agreement and close sales Record and review sales performance and submit weekly sales report

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  Copthorne King's Hotel, Singapore

  • Singapore

  • Sales Coordinator

    • Dec 2012 - Jul 2013
    • Singapore

    Contribute and support the sales team by accomplishing related results as needed.Assist with Corporate and Travel agent enquiries (quotation, Corporate proposals, confirmation contracts, annual contracts)Responsible for overseeing administrative duties (letters, vouchers, follow-ups, requisition of stationary, production of monthly reports, sales kit)Prioritise, organise and follow upAssist in achieving or exceeding budgeted goals in sales, profit and occupancy for the total hotel operation

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  BP

  • Singapore

  • Personal Assistant (to IT Director, Head of Service Integration)

    • Jul 2012 - Oct 2012
    • Singapore

    Contract BasisAttending meetings and taking down minutes.Organising town halls, conference, VIPs visit and events, ensure required logistics and arrangements are catered for.Arranging travel and accommodation by corresponding with the hotel account manager for logistic arrangements and reservations.Managing and submitting of expense claims in a timely manner.Organising and maintaining diaries effectively and scheduling appointments.Further assist and coordinate in projects to implement plans for network devices.

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  Radisson Blu

  • Shanghai Suburb, China

  • Internship Trainee

    • Feb 2011 - May 2011
    • Shanghai Suburb, China

    Internship Trainee ProgrammeSelected for this prestigious programme from several applications and trained for several roles such as Guest Relations Officer, Concierge, Reservations Officer, and OperatorSupported the F1 event in operations (Catering)

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  Hilton Hotels Worldwide

  • Melbourne, Australia

  • F&B Attendant (Part Time)

    • Mar 2010 - Dec 2010
    • Melbourne, Australia

    Accountable for tending to customers’ needs, greeting guests, taking orders, and serving food and beverages including barista serviceReceived Hilton Starbonds in recognition of exemplary customer service

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  Standard Chartered Bank

  • Singapore

  • Customer Assistant

    • Oct 2007 - Jun 2008
    • Singapore

    Recruited to perform a host of functions such as management of daily transactions, cash management, cashiering cheque, acceptance of deposits, etc.Promoted bank’s products and competently managed difficult customersTestimonial “to be a diligent and dependable person that usually completes any task given to her in a timely manner. She is also responsible, reliable and positive in her approach.”- Patrick Ang, Branch Operation & Service Manager, Serangoon Garden Branch