Bio
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Topline AI
Kylie Lewis is a skilled technical support professional with expertise in software quality assurance, technical support, and documentation. She holds various certifications in customer service, communication, and remote work, demonstrating her ability to manage complex expectations and build strong relationships. With experience in Zendesk, web chat, and email support, Kylie excels in providing top-notch technical assistance.
Credentials
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Customer Service: Managing Customer Expectations
LinkedInAug, 2021- Apr, 2026 -
Having Difficult Conversations
LinkedInJul, 2021- Apr, 2026 -
Communicating with Confidence
LinkedInNov, 2020- Apr, 2026 -
Developing a Diversity, Inclusion, and Belonging Program
LinkedInNov, 2020- Apr, 2026 -
Building Relationships While Working from Home
LinkedInOct, 2020- Apr, 2026 -
Fred Kofman on Managing Conflict
LinkedInOct, 2020- Apr, 2026 -
Remote Work Foundations
LinkedInOct, 2020- Apr, 2026 -
Time Management: Working from Home
LinkedInOct, 2020- Apr, 2026 -
Build Your Own Professional Training: Quick Start Guide
LinkedInJun, 2020- Apr, 2026 -
Executive Presence on Video Conference Calls
LinkedInJun, 2020- Apr, 2026 -
Learning Excel Online (Office 365)
LinkedInJun, 2020- Apr, 2026 -
Managing Self-Doubt to Tackle Bigger Challenges
LinkedInJun, 2020- Apr, 2026 -
Overcoming Overwhelm
LinkedInJun, 2020- Apr, 2026 -
The Six Morning Habits of High Performers
LinkedInJun, 2020- Apr, 2026
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Industry Focus. “Computer Software”
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