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Kyleigh Pollock is a seasoned organisational development expert with extensive experience in stakeholder engagement, organisational design, and change management. She has led various change initiatives and developed effective organisational change management practices and teams. Pollock holds a Diploma in Organisational Change Management and is a certified RIMER Practitioner and Professional.

Credentials

  • RIMER Certified Practitioner (RIMER CP)
    Uniforte Pty Ltd (developer of RIMER Managing Successful Change)
    Oct, 2012
    - May, 2026
  • RIMER Certified Professional (RIMER CPP)
    Uniforte Pty Ltd (developer of RIMER Managing Successful Change)
    Oct, 2012
    - May, 2026
  • Certified SAFe® 4 Agilist
    Scaled Agile, Inc.
    Sep, 2018
    - May, 2026
  • ITIL Foundation Certificate in IT Service Management
    UXC Consulting

Experience

  • Department of Transport and Main Roads
    • Brisbane, Queensland, Australia
    • A/Manager, Skills & Engagement
      • Oct 2022 - Present
      • Brisbane, Queensland, Australia

  • Queensland Shared Services
    • Brisbane, Australia
    • Manager Organisational Change
      • Aug 2017 - Jul 2023
      • Brisbane, Australia

      Manager Organisational Change at Queensland Shared Services

    • Manager, Change & Capability
      • Sep 2016 - Aug 2017

      Workforce strategy, people change, capability development programs, culture and engagement

    • Change Management Team Lead
      • Nov 2013 - Sep 2016

      Lead a small change team to lead, drive and support the executive and change leads to plan for and implement the changes required, and responsible for supporting medium and large sized change projects / programs and operational business as usual initiatives.

    • Business Change Manager
      • Nov 2012 - Nov 2013
      • Brisbane, Australia

      Lead and develop Chief Information Office organisational change management practice and team, including coaching and mentoringProvide expertise and leadership to executive / senior management and other key stakeholders on organisational change managementDevelop and execute effective organisational change management plans and strategies (such as stakeholder engagement plans, communication plans, training plans, human resource management plans and change intervention plans)Assess change impact and readiness of the organisation and recommend strategiesMonitor, evaluate and report to senior management and key stakeholders on effectiveness of change management plansFacilitate stakeholder workshops and training sessions

    • Australia
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Business Change Manager
      • Jun 2007 - Oct 2012

      Lead and develop CITEC’s organisational change management practice and team, including coaching and mentoringProvide expertise and leadership to executive / senior management and other key stakeholders on organisational change managementDevelop and execute effective organisational change management plans and strategies (such as stakeholder engagement plans, communication plans, training plans, human resource management plans and change intervention plans)Assess change impact and readiness of the organisation and recommend strategiesMonitor, evaluate and report to senior management and key stakeholders on effectiveness of change management plansFacilitate stakeholder workshops and training sessions

    • Human Resources (Organisational Development & HR Consultancy roles)
      • Sep 1997 - Jun 2007

      Managing various activities, including: Strategic Workforce Planning; Leadership programs; Graduate and Cooperative Student Programs; Organisational development; HR consultancy; Recruitment and Selection; Induction programs; and Training facilitation

    • Personal Assistant
      • Mar 1992 - Sep 1997

  • NAP Loss Adjusters
    • Brisbane, Australia
    • Secretary
      • Jan 1986 - Mar 1992
      • Brisbane, Australia

Education

  • 2011 - 2012
    Australian Institute of Management
    Diploma, Organisational Change Management
  • 1998 - 2004
    Southern Cross University
    Bachelor of Business, Tourism Management
  • 2010 - 2010
    Interior Design Institute
    Diploma, Interior Design

Suggested Services

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Industry Focus. “Government Administration”

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