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Bio

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Kyle Mcpherson is a seasoned professional with 30+ years of experience in various industries, including customer service, sales, and operations management. He has held leadership positions at Regus, OfficeTeam, Williams Scotsman, State Farm Insurance, and The Kroger Company. Mcpherson has a strong educational background in Business Administration and Chemistry. With expertise in budgeting, forecasting, negotiation, and team building, he has developed a unique skill set that enables him to drive business growth and improve customer satisfaction. As a seasoned executive, Mcpherson has a proven track record of success in managing operations, leading teams, and driving revenue growth.

Experience

  • Regus
    • Baltimore Inner Harbor
    • General Manager
      • Aug 2011 - May 2014
      • Baltimore Inner Harbor

      Responsible for managing overall operations of center including identifying new clients by selling offices as well as virtual office packages to suit the needs of a variety of businesses. Recruit and manage quality team members to assist our clients with their daily business needs.

  • OfficeTeam
    • Baltimore, Maryland Area
    • Temporary Employee
      • Jun 2009 - Mar 2011
      • Baltimore, Maryland Area

      Held temporary positions at Regus as a Customer Service Representative, Sylvan Learning Center as an Academic Advisor and Park Glen Apartments as an Office Assistant.

  • Williams Scotsman
    • Baltimore, Maryland Area
    • Collection Analyst
      • Mar 2007 - Dec 2008
      • Baltimore, Maryland Area

      Responsible for collecting on commercial accounts for small, mid-sized companies and fortune 500 companies.

  • State Farm Insurance
    • Cincinnati Ohio Area & Baltimore Maryland Area
    • Claim Representative
      • Apr 1989 - Jan 2005
      • Cincinnati Ohio Area & Baltimore Maryland Area

      Investigated, negotiated and settled automobile claims for insured and claimants. Handled total loss settlements for auto claims for the Maryland area. Completed scene investigations in order to support decisions for automobile accidents. Worked with the body shops and rental companies in the area during the process of handling the claim.

  • The Kroger Company
    • Cincinnati, Ohio Area
    • Co-Manager
      • May 1986 - Feb 1988
      • Cincinnati, Ohio Area

      Co-Manager of a grocery store with sales over $ 1.2 million and a staff of over 20 people. Responsible for maintaining appropriate stock levels for all the store departments as well as the marketing plans established for each department.

Education

  • 1982 - 1985
    Xavier University
    Bachelors Degree, Business Administration
  • 1979 - 1981
    University of Cincinnati
    Attended from 1979 to 1981, Chemistry

Suggested Services

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Industry Focus. “Business Services”

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