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Kyle Kneeland profile image

Kyle Kneeland

Senior Customer Service Manager at Happy Head
Intro Book
Kyle Kneeland is a seasoned professional with 3 years of experience in customer service and research, holding a Bachelor's degree in Environmental Science from UCLA, with proficiency in English and limited French, and skills in Arcgis, Microsoft Office, and Research.
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Location
Los Angeles, California, United States, US
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
Skills
  • Teamwork
  • Arcgis
  • Microsoft Office
  • Research
  • Matlab
  • Show all
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Bio

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Kyle Kneeland is a seasoned professional with a strong background in research, administration, and customer service. As a Senior Customer Service Manager at Happy Head, he has successfully managed patient files, schedules, and logistics, while maintaining social media profiles. Prior to this role, Kyle worked as a Program Coordinator at Dermatology & Hair Restoration Specialists, where he coordinated various office tasks and ensured social media profiles remained updated. Kyle's experience extends to research and data analysis, having developed a soil testing toolkit at the Institute of the Environment UCLA and worked as an Exhibit Intern at The National Museum of Animals & Society, where he collected and analyzed data from animal shelters. He also served as a Teaching Assistant at Academic Talent Search, supplementing in-class lessons and supporting student success. Kyle holds a Bachelor's Degree in Environmental Science from the University of California, Los Angeles, with minors in Atmospheric/Oceanic Science and Conservation Biology. He is proficient in Arcgis, Microsoft Office, and Research, with limited working proficiency in French.

Experience

  • Happy Head
    • Senior Customer Service Manager
      • May 2021 - Present

  • Dermatology & Hair Restoration Specialists
    • Program Coordinator
      • Oct 2018 - May 2021

    • Administrative Assistant
      • Feb 2017 - Oct 2018

      Management of patient files, doctors' schedules, and various other logistics for the office, while ensuring social media profiles remain updated and current.

  • Institute of the Environment UCLA
    • Greater Los Angeles Area
    • Senior Practicum Researcher
      • Oct 2015 - Jun 2016
      • Greater Los Angeles Area

      Development of a soil testing toolkit by analyzing and consolidating various soil testing procedures of key soil parameters. Clients from both the Natural History Museum of LA and the Huntington Gardens.

  • The National Museum of Animals & Society
    • Greater Los Angeles Area
    • Exhibit Intern
      • Jun 2015 - Jan 2016
      • Greater Los Angeles Area

      Collection, organization, and analysis of data from animal shelters across the country.

  • Academic Talent Search
    • Sacramento, California Area
    • Teaching Assistant
      • Jun 2013 - Aug 2013
      • Sacramento, California Area

      Supplementing in-class lessons with small group instruction & acting as primary point of contact for parents concerning child's success.

Education

  • 2012 - 2016
    University of California, Los Angeles
    Bachelor’s Degree, Environmental Science

Suggested Services

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Industry Focus. “Research and Development”

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