Experience

• 

  Marylebone Cricket Club

  • Lord's Cricket Ground London

  • Corporate Suites Manager

    • Apr 2022 - Present
    • Lord's Cricket Ground London

• 

  Compass Group UK & Ireland

  • London, United Kingdom

  • Event Manager

    • Oct 2012 - Present
    • London, United Kingdom

    Ensure an efficient and high standard of service to all clients, in all areasEnsure all operating standards are followed by all staff and reviewed when necessaryEnsure staffing levels adequately reflect the peaks and troughs of the businessSupport the Events department as and when requiredCoach, train and develop your existing team

• 

  Delaware North UK

  • London, Greater London, United Kingdom

  • Corporate Suites Manager

    • Sep 2015 - Present
    • London, Greater London, United Kingdom

• 

  FIFA Club World Cup 2023

  • Jeddah, Makkah, Saudi Arabia

  • Floor Manager

    • Dec 2023 - Dec 2023
    • Jeddah, Makkah, Saudi Arabia

• 

  FIFA World Cup Qatar 2022

  • Doha Qatar

  • Deputy Stadium Lead

    • Sep 2022 - Oct 2022
    • Doha Qatar

    Ensures that the team adheres to set HACCP, ISO guidelines and food safety standards at all times as well as overall grooming standardsPromotes a friendly and courteous attitude towards all clients, guests and staffInteracts and builds relationships with the FWC clientele.Ensures food meets corporate specifications on presentation and recipe.Conducts line checks prior to and during shift.Ensures food is served on a timely as per set FWC SOP and requirements, reinforcing a seamless communication flow between FOH and BOH to meet food delivery timelinesEnsures all stations, buffets, lounge areas are properly stocked throughout the shift.Ensures guests are acknowledged upon arrival and departure and that staff adheres to their department service durations i.e. bartender acknowledges guest within one minute, etc.Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.Participates in service as necessary in accordance with the requirements and practices of the FWC dining outlet.Participates in decoration and preparing the FWC dining outlet for promotions and special events.Actively participates in order taking, sales efforts, service and guest relations.Monitors and controls all operating equipment for the FWC dining outlet.Keeps aware of trends, systems, practices and equipment in food and beverage through trade literatureHandles all complaints efficiently as per set Company standardsParticipates in functions and activities with other FWC dining outlet when requiredImplements and reinforces the Company and divisional regulations, policies and procedures including but not limited to:a) In house rules and regulationsb) Health and safety

• 

  Mitie

  • London Area, United Kingdom

  • Site Lead

    • Aug 2021 - Apr 2022
    • London Area, United Kingdom

• 

  NHS

  • London, England, United Kingdom

  • Assistant Site Manager

    • Oct 2020 - Aug 2021
    • London, England, United Kingdom

• 

  Searcys

  • London, England, United Kingdom

  • Event Manager

    • Mar 2019 - Jul 2020
    • London, England, United Kingdom

    • Maintained inventory of all beverages, alcoholic and non-alcoholic, and report inventory discrepancies and replenishment.• Handling budget and invoicing.• Directs events team and staff and oversees all operations from development, production, right up to delivery.• Designed, created, and implemented event-specific excel checklists and worksheets detailing items needed for specific event pack out.• Preparation and monitoring of the catering budget to ensure that agreed expenditure and income targets are met.• Ensure that risk assessments are in place for all relevant hazards and working procedures, and ensure that all staff for which responsible are familiar with safe working practices and understand the importance of complying with them.• Responsible for all event staff, hires and trains new employees as well as provides leadership, motivation, direction and support to current team.

• 

  Abercrombie & Fitch

  • United States
  • Retail
  • 700 & Above Employee

  • Manager

    • Apr 2012 - Apr 2014

    Visual Manager

  • Associate

    • Nov 2010 - Apr 2012

    Associates

• 

  H.R. Associates

  • Bradford, United Kingdom

  • Accounts Executive

    • Apr 2010 - Sep 2010
    • Bradford, United Kingdom

    Accounts Executive

• 

  Hallmark Cards

  • London, United Kingdom

  • IT Assistant

    • Oct 2009 - Mar 2010
    • London, United Kingdom

• 

  Faysal Bank

  • Pakistan

  • Customer Service Supervisor

    • May 2007 - Mar 2009
    • Pakistan

    Responsible for counter services in the branch with a view to achieve timely and accurate processing of deliverables in personalize environment.-Managing service delivery-observation of queue time & length.-Resolve Investigations and inquiries initiated by customers.-Reconciliations of suspense accounts on daily and weekly basis.-Review of systems and controls on a regular basis, Identifying control weakness with a view to achieve improvement in coordinating with Operation Support, IT and Compliance.-Monitoring Interim /Daily Limit excess reports and taking immediate action for resolution of overdrafts.-Excercising effective dual control over cash along with daily monitoring of cash holding levels to attain optimum holding levels.-Monitoring and processing of all activities pertaining to ATM operations and ensuring that ATM cash is balanced.-Proactively monitoring ATM downtime to maximize customer satisfaction and resolve all technical issues.-Ensure the process of suspicious transaction reporting is followed in line with SOP's.-Review the business compliance monitoring activities in accordance with a plan agreed with Distribution Head.-In coordination with branch Manager, Identify any breach of regulatory requirements or ethical standards, where there's a potential risk to the reputation of the bank.-Timely and accurate submission of all returns including KRI's to finance and SBP.-Control over accounts opened with exceptions-proactively resolving such exceptions with front line staff.-Keep close review of Locker issuance, Locker surrender, locker rent recovery as per provided guidelines.

• 

  MCB Bank Limited

  • Officer Grade III

    • Jul 2004 - May 2007

    Responsible for safe keeping for Securities and Charge Documents.Act as liaison between branch and Credit Committees. Act as liaison between branch and CAD. Foster compliance under SBP Prudential Regulation, SRO & Circulars.Member in making the Branch Budget. Review to ensure meticulous achievement of budgetary targets.Ensure that all transactions are processed with zero error.Hold Cash at the optimum level in accordance branch requirement.Foster compliance under SBP Prudential Regulation, SRO & Circulars.Maintains MIS reports for further utilization under Banks KYC & AML Policy.Responsible for over all branch administration & operations.Liaison with external & internal inquires, with external regulator bodies & internal divisions.Provide guidance to staff to carry out branch operations smoothly.

• 

  C N Advertisers

  • Karachi

  • Finance Associate

    • Jan 2002 - Jul 2004
    • Karachi

    Accounts