Experience

• 

  Kipper Market

  • Zhelino, Polog, North Macedonia

  • Purchasing Officer

    • Oct 2021 - Sep 2023
    • Zhelino, Polog, North Macedonia

    *Conducting product research and sourcing new suppliers and vendors.*Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.*Performing inventory inspections and reordering supplies and stock as necessary.*Conducting market research to keep abreast of emerging trends and business opportunities.*Inspecting stock and reporting any faulty items or inconsistencies immediately.*Coordinating with the delivery team and following up on delays or orders that have been rescheduled.*Establishing professional relationships with clients as well as vendors and suppliers.

• 

  Ecolog International

  • United Arab Emirates
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Billeting Manager N-HKIA

    • Jan 2019 - Aug 2021

    ▪ Serve as primary liaison between customer and company to determine customer’s billeting needsand priorities, communicate protocol to staff regarding customer lodging assignments, and resolveissues▪ Assign rooms as per SOP, ensuring hand receipt (HR) for room is accurate and signed by theoccupant upon check in▪ Provide weekly status of Billeting fill rates and room assignments▪ Provide oversight for items that need to be maintained in the billeting cans (lights, furniture, andplumbing); if there is an issue with any item in the room, create report following SOP▪ Placing orders to replenish furniture as needed▪ Keep updated inventory record (stock and furniture within the facilities)▪ Oversee staff and activities to ensure proper maintenance and adherence to safety and cleanlinessstandards▪ Maintain and report on accurate, current, vacancy/occupancy rates▪ Ensure courteous customer service, timely resolution of service orders, and accountability ofsufficient supplies for all locations▪ Conduct and review regular customer surveys to obtain feedback on customer satisfaction andquality of services▪ Maintain knowledge of relevant equipment, policies, and procedures, and provide training to developstaff▪ Perform other qualified duties as assigned

  • Billeting Deputy Manager

    • Jan 2017 - Jan 2019

    Serve as primary liaison between customer and company to determine customer’s billeting needsand priorities, communicate protocol to staff regarding customer lodging assignments, and resolveissues▪ Assign rooms as per SOP, ensuring hand receipt (HR) for room is accurate and signed by theoccupant upon check in▪ Provide weekly status of Billeting fill rates and room assignments▪ Provide oversight for items that need to be maintained in the billeting cans (lights, furniture, andplumbing); if there is an issue with any item in the room, create report following SOP▪ Oversee staff and activities to ensure proper maintenance and adherence to safety and cleanlinessstandards▪ Maintain and report on accurate, current, vacancy/occupancy rates▪ Ensure courteous customer service, timely resolution of service orders, and accountability ofsufficient supplies for all locations▪ Conduct and review regular customer surveys to obtain feedback on customer satisfaction andquality of services▪ Maintain knowledge of relevant equipment, policies, and procedures, and provide training to developstaff▪ Perform other qualified duties as assigned

  • Help Desk Operator

    • Dec 2016 - Dec 2016

    Serving as the first point of contact for customers seeking technical assistance over the phone oremail▪ Determining the best solution based on the issue and details provided by customers▪ Requesting feedback and/or monitoring calls and other methods of correspondence to improvetraining methods▪ Walk the customer through the problem-solving process▪ Direct unresolved issues to the next level of support personnel▪ Properly escalate unresolved queries to the next level of support▪ Track, route and redirect problems to correct resources▪ Update customer data and produce activity reports▪ Walk customers through problem solving process▪ Follow up with customers, provide feedback and see problems through to resolution▪ Utilize excellent customer service skills and exceed customers’ expectations▪ Ensure proper recording, documentation and closure▪ Recommended procedure modifications or improvements

• 

  Ak-Boja

  • FYRO Macedonia

  • Shop Assistant

    • Feb 2016 - Nov 2016
    • FYRO Macedonia

    Receiving, processing and organizing shipments and deliveries accordingly.▪ Restocking low shop items and ensuring that the sales is organized according to establishedguidelines.▪ Giving advice and guidance on product selection to costumers▪ Informing customers of shop promotions to encourage purchases.▪ Keeping the store tidy and clean, this includes hovering and mopping

• 

  ODA Production

  • FYRO Macedonia

  • Administration

    • Oct 2009 - May 2015
    • FYRO Macedonia

    ▪ Organization of theatre shows with cooperation of Ministry of Culture and other organizations.▪ Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive▪ Provide friendly service to patrons as they arrive, tear/scan tickets, help patrons find their seats,direct them to restrooms, answer questions about the theatre and shows, help with late seating, andwatch the house for any general issue that arise before and during the performance.▪ Answer ticket office phone lines and help patrons in person at the ticket office in a pleasant andtimely manner, providing a consistently high level of customer service▪ Process single ticket, season ticket, student matinee payments, and Theatre Arts Training orders byphone, mail or in person▪ Work assigned concessions lanes and gift shop prior to the show, during intermission and post showin a quick and efficient manor while making accurate transactions using the square sales system.▪ Assist in making sure that the patrons all leave the theatre safely post performance. Help clean thetheatre and restock concessions and gift shop for the next performance.▪ Represent Children’s Theatre Company at both internal and external events as requested▪ Attend trainings and meetings as required▪ Perform other duties as assigned by the House Manager and/or Performance Supervisor.▪ Project the brand image of CTC through actions and behaviours at events and at the theatre▪ Complete necessary data entry, paperwork and procedures for accurate record keeping and sales