Experience

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  Biennale of Sydney

  • Australia
  • Artists and Writers
  • 1 - 100 Employee

  • Grants and Advocacy Manager

    • Aug 2021 - May 2024

    As Grants and Advocacy Manager, I was responsible for managing key relationships and grants across Australian Federal, State and Local Governments as well as International Governments and Foundations. I worked closely across the departments at the Biennale of Sydney and developed relationships with Australian and International stakeholders.

  • External Affairs Coordinator

    • Jan 2021 - Aug 2021

    As External Affairs Coordinator I oversaw the implementation and maintenance of the Customer Relationship Management (CRM) system, Tessitura. I was the primary contact to Biennale of Sydney staff for all Tessitura-related enquiries and ensured that all staff followed database best practices and understood the tools and resources available in Tessitura. I also acted as the Biennale's primary representative in the broader Tessitura network.

  • Community Engagement Assist

    • Oct 2019 - Dec 2020

    As Community Engagement Assistant I developed meaningful relationships with local and international artists and artist collectives. During opening week, I worked with staff, external stakeholders, and artists to organise an event at the Museum of Contemporary and event managed the Biennale of Sydney opening party for artists and invited guests. I also contributed to the creation of educational materials, collaborating with Reverse Garbage to develop materials for our education space. I managed volunteer recruitment prior to the hiring of the Volunteer Manager, by creating content for a newsletter, organising an information session for over 100 volunteers, creating a recruitment application on Smartsheets, and liaising with Accessible Arts to arrange training sessions. When the Biennale of Sydney closed due to Covid-19, I played a key role in the digital engagement program, developing NIRIN at Home Education resources and working on the Google Arts and Culture project. This included quickly learning the back end of the platform and creating stories based on the exhibited artists and artworks.

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  Sydney Living Museums (Historic Houses Trust of NSW)

  • Australia
  • Museums, Historical Sites, and Zoos
  • 200 - 300 Employee

  • Assistant Producer - Public Programs

    • Jul 2019 - Oct 2019

    In this position, I worked on the annual Family Fair, creating a volunteer roster and managing over 40 volunteers. I participated in the planning of the Spring Harvest Festival, creating a spreadsheet with potential vendors by pulling data from previous festivals and collaborating with library staff to collate images for a children’s collage activity. I attended the Arts on touring workshop, compiling notes as a reference document for team members.

  • Customer Service Assistant

    • Nov 2016 - Oct 2019

    As Customer Service Assistant, I was liaison between staff members, visitors, and external stakeholders. As the first point of contact with visitors, I responded efficiently to any issues and ensured that requests and/or complaints were dealt with promptly and effectively. I lead administrative tasks and collaborated with team members to improve office systems to maximise efficiencies. I revised the Customer Service Assistant training manual and trained new employees. To ensure the smooth running of the organisation I created a monthly calendar listing events and educational programs for the Sydney Living Museums City Museums Portfolio.

  • Assistant Producer - Sydney Open

    • Aug 2018 - Dec 2018

    Sydney Open is one of the largest events at Sydney Living Museums. I managed Volunteer Site Supervisors at 20 out of 60 historic and contemporary sites in the Central Business District and Surry Hills areas. I was involved in Volunteer training for over 450 volunteers, participating in the training video and speaking at training sessions. Additionally, posted on the Volunteer Facebook to increase volunteer numbers. I built excellent stakeholder relationships with contacts across the 20 sites, as many would participate in Sydney Open in following years. I participated in the media launch and VIP event by creating and completing tasks on the Events Run Sheet. Collaboration with the Bookings Team was integral to the success of Sydney Open, as in 2018 there were over 6,600 ticketholders and 36,000 building visits. Working with the team I created a spreadsheet with key ticketing information, to ensure accurate data was uploaded onto the website. Post Sydney Open I evaluated and gave feedback on the Volunteer Site Supervisors, improved key spreadsheets to improve efficiency, developed a timeline that would allow the next Assistant Producer to work more productively and efficiently.

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  Sydney Livi

  • Sydney, New South Wales, Australia

  • Visitor Services Officer

    • May 2018 - May 2018
    • Sydney, New South Wales, Australia

    The Visitor Services Officer required working across the Eastern Portfolio of Sydney Living Museums. I attended weekly operations meetings with staff members and developed relationships with the Head of House Museums, Curators, Building Facilities staff members, and the Visitor Services Coordinator. I led administrative tasks, including managing the Front of House Outlook Calendars, meticulously pulling data from Ungerboeck, Volgistics and Time Target to create this calendar. I led inventory of items procured by Sydney Living Museums using Vend, ensuring that the museum had received the accurate items. At times, I would work at the gift shop and ticketing counter at Vaucluse House, using vend to process ticketing and other purchases.

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  Julia Gabriel Education

  • Singapore, Singapore

  • Overseas Coordinator

    • Jan 2012 - Nov 2015
    • Singapore, Singapore

    I started my career at Julia Gabriel Education (JGE) as an assistant teacher at Chengzhu Mandarin Centre and Chiltern House Preschool. I had the opportunity to gain more experience at the Julia Gabriel Head Office as Overseas Coordinator. I worked directly with the CEO and founder of the company to coordinate special projects including the Franchise Project, to expand our overseas centres mainly in Asia. I represented the company externally at a Spring Singapore Education Conference in Kuala Lumpur, Malaysia, meeting with government officials. I mediated conflicts between Singapore and the overseas centres, coordinated training sessions, and managed online mentoring sessions. Before leaving, I created an extensive manual for this position to ensure that my predecessor would have the necessary tools to excel in the position.

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  The National Art Gallery, Singapore

  • Singapore, Singapore

  • Intern

    • Jun 2011 - Aug 2011
    • Singapore, Singapore

    As intern, I helped curators and educators on the Liu Kang exhibition, entitled “Liu Kang , A Centennial Celebration”. I wrote and edited wall labels, collaborated with educators to gather artefacts, and assisted in the installation of the exhibition. I also conducted research on various modern Singapore artists such as Liu Kang, Georgette Chen, Chen Chong Swee, Chen Wen Hsi, Cheong Soo Pieng and Lim Cheng Hoe.

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  The Metropolitan Museum of Art

  • New York, New York, United States

  • Intern in the Education and Asian Art Department

    • Sep 2009 - May 2010
    • New York, New York, United States

    During my internship at the MET I worked in the Education Department, focussing on Adult Programs and Access and Community Programs and also in the Asian Art Department. In the Education Department, I created and conducted surveys, provided general administrative support, prepared and assisted with public programs, and worked with Museum Volunteers on the New York City in Art Teleconference book. In the Asian Art Department, I helped curators research for the exhibition “Wonder of the Age Master Painters of India, 1100-1900”, including finding relevant books and articles, organising a bibliography, and used basic photoshop to edit images.