Experience

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  British Consulate-General Boston

  • Cambridge, MA

  • Executive Officer to the Consul General

    • Jul 2015 - Present
    • Cambridge, MA

    • Manage the Consul General's calendar including forward programming, regular events (key stakeholder events, teleconferences), use of the CG’s Residence, and daily scheduling • Monitor quarterly and monthly budgeting in compliance with with audit requirements • Coordinate biweekly Senior Management Team meetings and monthly All Staff meetings (confirming attendance, room bookings, participating, taking notes and circulating action points) • Arrange detailed domestic & international travel itineraries for the CG, including scheduling appointments with high level contacts, working with PPPA (Politics, Press, and Public Affairs) • Support PPPA on incoming visit programs, managing logistics, helping to project manage input from internal and external stakeholders and producing briefing materials• Perform light Social Secretary responsibilities at the office (Staff farewells and office entertaining): issue invitations, book in visitors, coordinate RSVPs, help make name badges, and establish budgeting while monitoring expenditure for said events • Handle incoming mail, telephone inquiries; draft acknowledgements and letters; Update and maintain Consulate contact database and other records, particularly with crisis preparedness• Prepare and reconcile monthly corporate credit card accounts and expenses processing for CG • Assist as event lead with staff events: set up, greeting and circulating guests, monitoring Residence usage • Support PPPA in administration of the Marshalls Scholarship Program: scheduling meetings, room / guest bookings, producing info packs, collating scores, coordinating travel logistics expense reimbursement• Participate in crisis training exercises involving Consulate-wide team response to a crisis• Use utmost discretion while handling highly confidential government documents and other methods of communication between the Embassy in DC and Her Majesty’s Government in UK & Norther Ireland

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  Boston Architectural College

  • Boston, Massachusetts

  • Executive Assistant

    • 2005 - 2014
    • Boston, Massachusetts

    My title as Executive Assistant encompassed the duties of travel agent extraordinaire, party planner, personal assistant, security guard, interior decorator, etc.... It was always a given that tomorrow would different than day before. I like that. And here is proof of how I multi-tasked and handled a day that was anything but typical..... 1. A client showed up for an appointment with my boss who was out of the country at a conference.2. I was asked to revise a 32 page PowerPoint presentation and download it to a website for my boss to access half way around the globe. 3. A massive ceiling leak in my bosses office threatened to destroy stacks of valuable books and paperwork as the deluge continued outside. 4. I received a high priority email from my boss to book an earlier return flight the following day with an impossible time frame switching through 3 countries.How did the day end you ask? Well, the client with the appointment arrived before all the other hell broke loose in the office. I accommodated her by showing her marketing collateral and conducted a tour of the facilities which answered some of the questions she had for my boss. My pro-active actions took an antsy situation from tense to calm. The PowerPoint revisions were put on hold due to the ceiling leak. I called facilities with a mayday and then I moved whichever stacks I could and tarped them with trash bags from the supply closet and set up fans to wick the dampness. Minimal damage thanks to quick thinking on my part. Due to time constraints, the PowerPoint revisions again were put on hold as I spent the next 2 hours trying to find another flight for my boss to return back to the States. A true 'mission impossible' but I victored. The 'net and I are very good friends. Finally, I managed to complete the PowerPoint revisions before the days end and emailed them to my boss. And of course while all of this occurred I answered calls and replied to emails and calendar requests.

• 

  Marriott International

  • Boston

  • Executive Assistant to the Director of Marketing & Sales Department

    • 1996 - 2005
    • Boston

    My position as Executive Assistant to the Director of Marketing was to provide support to an office that house the heartbeat of the hotel; sales managers, catering managers, and meeting planners. This was a convention hotel with no history of 'down time.' Early morning coverage was needed at the reception desk for convention attendees and planners who needed assistance with their meeting room set-ups, audio visual, and catering. Then it was on to inspect a selection of meeting rooms and sleeping rooms for potential walk-in or appointment held clients to review.From that point on my job was to support the Directors of Sales & Marketing, Sales & Catering Managers, Group Reservations, and others with correspondence, catering contracts, sales contracts, and any other needed administrative procedures.Extensive daily input of next days catering requests, meeting room schedules, audio visual requests manually entered.