Experience

• 

  Gannett Fleming

  • United States
  • Civil Engineering
  • 700 & Above Employee

  • Prequalification/Information Specialist

    • Nov 2018 - Present

    - Effectively managed client communications via phone and email, met multiple project deadlines, and provided professional support to clients/customers.- Demonstrated strong multitasking, attention to detail, and organizational skills to ensure efficient operations.Key Responsibilities:      •     Spearheaded the collection, compilation, and development of corporate prequalifications and submittals for governmental agencies at all levels.      •     Ensured adherence to agency-specific practices and procedures for archiving and uploading submittals and associated information.      •     Utilized detailed knowledge of corporate systems to perform queries, run reports, update data, and maintain prequalification status with government agencies.      •     Managed various technical tasks, including creating vendor files, preparing project schedules, updating client databases, and maintaining login credentials for client portals and subscription sites.      •     Coordinated with internal teams to identify necessary resources, conducted training sessions, and ensured compliance with client requirements and manuals.      •     Provided recommendations for system improvements, focusing on enhancing client and vendor databases and integrating with corporate CRM.      •     Managed and maintained governmental standard forms and corresponding data to ensure timely and accurate processing.      •     Collaborated with Human Resources to obtain personnel reports and certification data.      •     Facilitated coordination among multiple departments for prequalification submittals, prioritizing workflow and ensuring adherence to internal quality control objectives.

  • CRM Project Coordinator

    • Jun 2017 - Nov 2018

    Excelled as the primary subject matter expert for the development of a corporate CRM system, playing a pivotal role in its strategic planning, design, and implementation.      •     Led the preparation, development, and launch of multiple UAT programs, analyzing user feedback to optimize the final CRM product.      •     Successfully managed training and communication efforts related to the CRM release, establishing training programs and providing user instruction.      •     Acted as a key liaison between various departments and stakeholders involved in CRM development, ensuring alignment with organizational goals and priorities.      •     Facilitated and negotiated content due dates and deliverables to optimize content output to ensure all deadlines were achieved.      •     Leveraged communication skills and creativity to guide consultants who prepared training materials and designed a learning environment that addressed the introduction of a new process and system to the organization.      •     Created and instituted a corporate program for gathering and inputting organizational contacts into employees' outlooks for merger and use within the CRM.

• 

  CE-Solutions

  • Gannett Fleming Marlton, NJ

  • Data Specialist/ Consultant

    • Jun 2017 - Nov 2018
    • Gannett Fleming Marlton, NJ

    Placement with Gannett Fleming- See CRM Project Coordinator details above.

• 

  Dynatec Systems

  • Burlington, New Jersey

  • Project Coordinator

    • Jul 2016 - Jun 2017
    • Burlington, New Jersey

    Responsibilities included customer and client relations, improving efficiency across the organization, developing a working knowledge of environmentally focused industry products; maintaining website, publications, news blasts, and Act! CRM database. Regularly contacted by clientele, engineers, vendors, consultants, sales force, and business owners; discussed ongoing projects or potential sales. Planned and scheduled meetings, presentations, and conference calls. Booked and coordinated travel plans, and transportation. Demonstrated strong ability to multi-task while maintaining a complex schedule, engaged in various roles, managing projects, providing administrative support, administering the website and online presence, and maintaining the Act! database. Provided detailed pricing information and specifications to procure quotes and prepare bids. Acted as the Public Relations Administrator who produced email news blasts, updated the website and its news feeds, provided website management and maintenance, and designed sales sheets detailing projects for social media publications. Managed project proposal life-cycle. Received Requests for Quotations and bid documents; ensured proposals satisfied the client requirements; prepared, reviewed, and distributed completed documents; created project files for all supporting documentation. Received notifications of awarded projects and implemented launch procedures, prepared internal documentation for the project management team, coordinated with vendors and build team to verify materials, confirmed start dates, ensured communication with field representatives, and compiled all reporting for timely submission to the customer. Performed quality control activities such as obtaining samples, preparing, packaging, logging, shipping, and tracking as the project scope dictated. Received and reviewed testing results, coordinated distribution of materials, recorded information, and determined if further analysis was warranted.

• 

  Burlington Twp. Fire Department

  • Executive Assistant

    • Dec 2009 - Apr 2016

    Executive Assistant to the Burlington Township Fire Department (BTFD) Fire Official and Fire Inspectors, managed and directed varied scope of duties ranging from administrative to public relations and social media, budget management, and Human Resources in the following capacities:Produced and administered HR-related activities for the BTFD, including payroll compilation, employee records management, benefits and pre-tax allocations to payroll, and year-end tax record preparation.Facilitated implementation and development of The Bureau of Fire Prevention website; created, published, maintained content, and cultivated all social media outlets.Managed all aspects of the purchasing budget, including awarding and establishing contracts based on competitive vendor bids and maintaining a database of vendor quotes to help achieve cost savings initiatives.Purchasing Agent responsible for identifying suppliers for acquiring specialized Arson Investigator materials, fire prevention promotional products, and department office equipment and supplies while consistently remaining under budget.Event Coordinator who produced and arranged community events, procured vendors, scheduled and advertised, selected, researched, and purchased all department branded materials for 1000+ attendees, recorded and photographed the event for social media publication, and interfaced with the public.Regularly involved with accounts payable, accounts receivable, general ledger, corporate banking, compilation, and preparation of regulatory financial reports, state annual reports, and deposits while maintaining confidentiality and security.Thorough comprehension of the practical use, enforcement, and application of the New Jersey Fire Code.Managed multiple priorities throughout the day while completing all traditional office functions, including varied filing, preparation of correspondence, shipping, and mailing, answering a multi-line phone system, and any other office duties as needed.