Experience

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  Construct Services

  • Project Coordinator

    • Oct 2021 - Present

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  Tandem Corp

  • Sydney, New South Wales, Australia

  • Claim Repair Manager

    • Jul 2020 - Aug 2021
    • Sydney, New South Wales, Australia

    • Liaising with policyholders throughout the life of the repair, particularly on key decisions relating to their works.• Creating and managing schedules of repair and ensuring that works are completed on or before the expected completion date. • Issuing accurate purchase orders to trades and suppliers, requesting and following up quotations as required & provide a high level of customer service.• Monitoring of budgets and cost control & providing accurate weekly updates for internal and external use by keeping thorough file notes in line with the internal KPIs.• Monitoring and approval of trade invoices in line with the corresponding purchase orders, finalising the construction process & preparing for invoicing.

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  Supabarn Supermarkets

  • Sydney, Australia

  • Front End Supervisor

    • Feb 2017 - Jul 2020
    • Sydney, Australia

    • Promoted to a supervisor role after 3 months due to a high level of diligence, trustworthiness and ability to take responsibility for own actions.• Supervising store opening and closing hours, assisted customer complaints and feedback, assessed stock requirement; kept stock record to maintain inventory.• Resolving over 200 customer disputes within service level agreements, problem solving in a reassuring manner step by step to resolve issues.• Coordinating administrative duties and conducted orientation sessions for over 20 new and temp staff as well as distributing various jobs and duties to employees.• Answering and transferring administration calls allowing for an improvement in customer-employee relationship.• In light of the COVID-19 situation, my ability to work under pressure and think creatively to solve problems was displayed above and beyond whilst dealing with difficult customers. I have become more adaptable and flexible to changes in our current unpredictable and uncertain work environment.

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  Sydney University Soccer Football Club

  • Sydney, New South Wales, Australia

  • Club Administration

    • Apr 2019 - Sep 2019
    • Sydney, New South Wales, Australia

    • Assisting and managing on and off-field day-to-day football operations.• Ability to coordinate corporate events and fundraisers with up to 200 attendees.• Supervise and manage the maintenance of training and matchday equipment including correct allocation of balls and cones.• Consulting with director regarding event coordination and goals such as create invite lists, distribute invitations and track RSVPs.• Conducting stocktake of apparel which involved record keeping and collation of sizes.

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  St George Football Association

  • Sydney, Australia

  • Football Referee

    • Jan 2015 - Sep 2016
    • Sydney, Australia

    • Arrived on time, prepared, and attentive for every scheduled game demonstrating high punctuality ability.• Ensured games are conducted in a safe and orderly manner, by controlling players, coaches, and parents as well as enforcing footballing laws.• Reported match results to regulating organizations in a timely manner.• Participated in training sessions and teachings regarding team building exercises.