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Bio

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Kristi Holland-baptiste Mba is a seasoned professional with 10+ years of experience in customer service, project management, and community outreach. She has worked in various industries, including non-profit, education, and corporate, and holds an MBA from ITT Technical Institute and a B.S. in Human Development from the University of California, Davis.

Experience

    • Senior Project Manager
      • Jun 2014 - Present

    • Senior ll Representative
      • Nov 2010 - Jun 2014
      • Oxnard, Ca

      • Manage, train, and cultivate employee development for new and current admissions representatives.• Continue to exceed quarterly enrollments by +26%. To date applied over 150 students.• Recruits through interviews, counsel, and support students throughout post-secondary education.• Develops and implements course program philosophy and goals, following compliance guidelines. • Generates a level of referral business consist with company goals. To date increased referral leads by 33%.

    • CEO and Founder
      • Aug 2003 - Nov 2012

      OUR MISSION: Creating a stable platform that enhances the mind, confidence, and self esteem in girls and young women. This growth will ultimately enforce the goal of showing each of them that they have possibilities and life choices beyond belief.Ravyn’s Heart is a nonprofit designed youth organization dedicated to enhance young girls aging from 6 to 18 minds, confidence, and self-esteem. We want to enforce the ultimate goal of showing that they do have choices beyond belief. We aim to provide vital educational programs to millions of American girls, particularly those in high-risk, under served areas. Today, innovative programs help girls confront subtle societal messages about their value and potential, and prepare them to lead successful, independent, and fulfilling lives.

    • Substitute Teacher, Teacher’s Aide, Parent Organization Fundraising
      • Sep 2007 - Nov 2010
      • Fresno, California Area

      • Managed professional and volunteer groups of 60+ in fundraising capacities.• Relationship building through professional interaction and networking secure donors.• Worked with 14 K-6 grade classes guiding students through education process.• Planned and implemented open-ended educational developmental activities.• Work with Director to develop, review, and implement school improvement programs and school budget.• Organized fundraising campaigns procured and arranged community funds through fundraising and acquiring donations reaching and surpassing goals by 15%.

    • Independent beauty consultant
      • Jul 2003 - Jul 2010
      • Fresno, California Area

      • Created and maintained client database, and increased new customer portfolio by 10% monthly, with continued personal customer service to current customers.• Recruited 100 women, provided supervision and support for them as they began their careers as independent consultants.• Networking with area business to develop professional relationships, and gain referrals.• Maintenance of inventory, completion of client reports, expense reports and monthly budget.

    • Project Manager
      • Sep 1999 - Sep 2003

      • Business account management consisting of monthly reporting contracts, accounts receivable/accounts payable, financial statements. • Creation of budgets; preliminary review to recommend cost and time saving solutions• Leadership for project teams, involved in project communication through life cycle, working through budget constraints and project phases.• Effectively managed a team of 100 people, including interview/ hiring process and termination of employees.• Managed employee databases including payroll, scheduling, employee files, and seniority. • Involved in start-up of 10+ projects operations in the states of California, New York, Florida, and North Carolina.

    • General Manager /Human Resource Manager
      • Sep 1998 - 2000

      • Preparation of monthly billing and reporting, client contact, budget reporting• Effectively managed office employees while working effectively under pressure or multiple tasks concurrently while meeting established deadlines and changing priorities. • Raised operational productivity by 40% through reorganizing scheduling, while creating a hiring campaign that doubled the workforce and cut overtime by 30%.• Controlled business accounts through specific vendors, incorporating a high understanding of the company’s monthly reporting.• AR/AP accounts, financial statements, control of petty cash, and creation of annual budget.• Employee staffing including work schedules, interview/ hiring process and termination, for employees including supervisors.

Education

  • 1993 - 1998
    University of California, Davis
    B.S., Human Development
  • 2011 - 2013
    ITT Technical Institutue
    Master of Business Administration (MBA), Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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