Experience

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  Kristen Elizabeth Photography

  • Lakeville, Minnesota, United States

  • Photography

    • Jan 2021 - Present
    • Lakeville, Minnesota, United States

    I've been pursuing family photography for several years now. When I first began my journey, my focus was on nature and landscapes. I still enjoy immersing myself in nature, but now I love photographing families & children, seniors, expectant mothers, and newborns. The thing I love most about photography is capturing life's special moments and helping my clients make their memories last forever.- Take phone calls, respond to emails, schedule meetings with potential clients to discuss the journey, offer products, and answer any questions client’s may have about their session or image delivery.- Successfully managed and operated social media, google ads, and email campaigns to bring in over $27,000 of revenue in the first year of business.- Respond to client inquiries brought in by websites or social media and manage the flow from inquiry to final gallery delivery using a CRM.- Designed and maintain a traditional and mobile website while creating daily social media content, Google Ads, and email campaigns or newsletters.- Conduct market research on other photographers to analyze current product offerings, prices, social media campaigns, search engine optimization, and keyword research.

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  Options Minnesota

  • Burnsville, Minnesota, United States

  • Medical Biller

    • Nov 2020 - Mar 2023
    • Burnsville, Minnesota, United States

    - Communicate to clients via phone call their options for creating a payment plan for their prior or current mental health services while maintaining HIPAA compliance.- Call insurance companies to verify current and prospective clients’ eligibility and determine if Options Minnesota is in network.- Query behavioral service data from the CRM and import into Excel to calculate bi-weekly payments while cross referencing travel costs against the insurance claims.- Compile and update the Accounts Receivable and the Insurance Claims weekly scorecards on SharePoint for Options Family & Behavior Services and River Ridge.- Manage the verification process of patient eligibility for 5 different insurance companies under 4 different mental health services at the beginning of every month.

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  Mayo Clinic

  • Mankato, Minnesota

  • Desk Operations Specialist

    • Aug 2018 - Oct 2020
    • Mankato, Minnesota

    • Greet each patient with a welcoming smile and check them in for their appointment(s).• Correspond directly with providers and nurses regarding patient appointments and manage the provider’s schedules. • Schedule patients’ appointments in person and over the phone, and resolve any scheduling errors that may occur. • Receive incoming calls from patients and make sure any messages received get to the provider in a timely manner. Coordinate and organize outgoing and incoming patient referrals.• Adapt to daily changing requirements of providers and administration, especially during the Covid-19 pandemic.

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  Victoria's Secret

  • Sales and Support Generalist

    • May 2015 - Jul 2018

    • Genuinely connect with customers as they shop the store.• Communicate with co-workers and collaborate as a team to provide the best experience possible for the customers.• Multitask by preforming daily maintenance tasks including stock work, re-merchandising, and store up-keep.• Developed and executed a training plan with new hires to ensure proper work ethic.