Experience

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  Celebration Restaurant Group, LLC

  • United States
  • Restaurants
  • 1 - 100 Employee

  • Director Of Training And Development/ KFC Region Coach

    • Jun 2019 - Present

    Oversee CRG’s training programs, ensuring a positive learning environment, both in person and virtual. Forward-thinking, adaptable, and specializing in the design and execution of field-level training programs through data analysis, roundtables, and stakeholder interviews. Structured Hi-Po leadership development programs for Area and Region Coaches training for next-level positions.Partner with Region Coaches and CPO to identify and prioritize training needs by brand and restaurant level.Participate in bench planning to ensure career succession and field training support is provided as needed.Created, implemented, and manages CRG University team- an internal personal and professional training program available to all 4,000+ employees. Established successful virtual classrooms throughout pandemic to ensure continuity of training.Oversee a team of Restaurant Training Leaders that deliver restaurant-level training success.Coordinates Hourly, Shift Manager, Restaurant General Manager and Director of Operations training curriculum across three brands to ensure standards are met. Coordinates training for new builds, product rollouts, Above Restaurant Leaders and restaurant-level re-certifications. Collaborates with YUM! Brands corporate training and HR leadership to stay innovative and strategic within CRG Training programs. Develop the strategic approach, design, and continuous improvement of performance and development processes and training programs that integrate, align, and complement other major Talent areas and support the overall organization’s strategy. Identify trends in performance data and make recommendations for action. Lead the design, development, and implementation of talent development solutions and other global talent initiatives, emphasizing development through experiences and relationships (i.e., non-formal development)Evaluate and administer leadership assessment tools, identifying trends and development actions items

  • Director of Finance (Restaurant)

    • Jun 2018 - Aug 2020

    A highly engaged multi-unit leader with a record of achieving measurable results across a diverse business landscape. Excels in building and inspiring teams with a growth mindset, and relentless passion for excellence in customer, and the team member experience.Operational Leadership for KFC business, managing workforce planning and financial excellence for a $10M portfolio.Led the opening of new restaurants in 2019, 2020, 2021, and 2022 with record new restaurant performance, including the highest volume location in our portfolio.Partnered with President and CPO to draft AOP for organization of 145 restaurants, identifying performance metrics for financial, people and operational targets.Improves financial status by analyzing results, monitoring variances, and providing comparison results to annual budgets by department.Identified errors, and variances, resolved issues, provided project insights, and made recommendations which saved time and costs.Directed activities for Restaurant training leaders, Auditors and Operational team supporting all brands.

  • Financial Analyst

    • Jan 2017 - Jun 2018

    Analyzes financial status by collecting, monitoring, and studying data, recommending actions to C-suite for restaurant company with an excess of 100 million in revenue. Established workshops, lectures to teach financial knowledge to management teams.• Instructor for monthly financial workshops, providing actionable data to restaurant team• Developed curriculum for workshops, along with identifying and providing feedback to “at risk” restaurants• Forecast models for revenue changes and expenditure increases or decreases.• Present financial reports and conclusions to CFO and COO, allowing implementation of effective operational strategies.• Prepare financial reports with reliable conclusions that management can use to implement effective operational changes.• Improves financial status by analyzing results; monitoring variances; provides comparison results to annual budgets by department.• Database management of fee and leased properties.• General accounts payable processing of invoices, management of capital spending.• Financial models developed to accurately predict new restaurant build cash returns.

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  Celebration Restaurant Group: A Pizza Hut and Taco Bell Franchisee

  • Celebration, Florida

  • Senior Financial Auditor/ Trainer

    • Jul 2007 - Jan 2017
    • Celebration, Florida

    Protects assets by planning and completing financial audits; identifying inadequate, inefficient or ineffective internal controls; recommending improvements for YUM Franchisee that has revenue in excess of $100 million. Developed and conducted monthly training sessions for restaurant managers.• Conducts routine classroom training sessions, certifying Restaurant Managers in financial accountability, confidentiality, operational processes to target financial improvement.• Proven track record of working with large groups to implement changes resulting from financial audits.• Conducted structured financial audits for 175 restaurants throughout Florida, Ohio area.• Gather and organize financial data from all accounting departments to identify at-risk restaurants, needed process improvements. • Directly managed brand auditors, training, scheduling and performance management.

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  Yum! Brands. A Pizza Hut Division

  • Orlando, Florida Area

  • Marketing Trainer

    • Jan 2007 - Dec 2009
    • Orlando, Florida Area

    Conducting marketing orientation for new managers, designed marketing training programs, provided learning resources; supervising restaurant level marketing teams.• Maintained libraries and databases of marketing designs, materials.• Researched market demographics, identified strategies to grow sales.• Sales building by establishing business partnerships throughout Central Florida community.• Bi-period communication to Region Director, Area Director’s, and Restaurant Managers with sales leads, results, resources