Experience

• 

  Harmon Development Corporation

  • Baltimore, Maryland Area

  • Project Manager

    • Jan 2018 - Present
    • Baltimore, Maryland Area

• 

  Helzberg Diamonds

  • United States
  • Retail
  • 700 & Above Employee

  • Business Analyst

    • Feb 2011 - Jan 2018

    My responsibilities include:Strong understanding of both the corporate and retail aspects of business and culture. Design, vet and implement major point of sale upgrade.Manage downloads from corporate systems to point of sale.Trouble shooting point of sale issues.Use of communication skills through written and verbal means. Implementing company wide change from the design to rollout, including training.

  • Office Manager

    • Apr 2010 - Feb 2011

    Managing inventory, interviewing potential employees, organization of store, sales, customer service.

  • Assistant Manager

    • Apr 2007 - Apr 2010

    Interviewed job candidates and made staffing decisions.Assigned employees to specific duties to best meet the needs of the store.Instructed staff on appropriately handling difficult and complicated sales.Scheduled and led weekly store meetings for all employees.Trained and developed new associates on POS system and key sales tactics.Generated repeat business through exceptional customer service.Performed Assistant and Office Manager duties for 4 retail locations.Hand selected to become Office Manager for Flagship retail location.

• 

  Brown Forman

  • Kansas City, Missouri Area

  • Brand Ambassador

    • Jan 2006 - Jan 2010
    • Kansas City, Missouri Area

    Live Event Model and Manager for promotions for several Brown Foreman brands. This position was responsible for enhancing my verbal communication skills, sales tactics, time management, as well as, management of a fluid and hardworking team unit.