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Kristen L. Urnetta Adams profile image

Kristen L. Urnetta Adams

Certified Sales Consultant at Deluxe Corporation
Intro Book
Seasoned sales and customer service professional with 9+ years of experience.
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Location
Littleton, Massachusetts, United States, US
Skills
  • Microsoft Office
  • Microsoft Word
  • Customer Satisfaction
  • Powerpoint
  • Microsoft Excel
  • Show all
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Bio

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Kristen L. Urnetta-adams is a seasoned sales and customer service professional with 9+ years of experience in various industries, including retail and consulting. She holds a Bachelor's Degree in Business Administration: Management and Marketing from the University of Massachusetts Lowell and has worked in roles such as Certified Sales Consultant, Participant Service Representative, Cashier/Server, and Inventory Manager. She has expertise in Microsoft Office, Microsoft Word, Customer Satisfaction, Marketing, Inventory Management, Training, Customer Service, and Sales.

Experience

  • Deluxe Corporation
    • Certified Sales Consultant
      • Apr 2015 - Present

      Take incoming calls from business owners. Educate clients and deliver an excellent customer experience, while meeting sales goals and targets. Responsible for building customer relationships.

  • Mercer Human Resource Consulting
    • Participant Service Representative
      • Aug 2010 - Dec 2010

  • Polcari's
    • Cashier/Server
      • Nov 2009 - 2010

  • DSW Shoe Warehouse
    • Cashier & Customer Service Representative Cashier
      • Aug 2007 - Jul 2009

      Cashier.Assist customers.Organize inventory for display and accessibility to customers.

  • Pier One Imports
    • Cashier & Customer ServiceCashier
      • Sep 2008 - Mar 2009

  • Century 21 Nashoba Associates
    • Customer Support
      • Jun 2007 - Aug 2007

  • Vector Marketing
    • Sales Representative
      • Jun 2006 - Sep 2006

      Organized and scheduled sales presentations.Demonstrated product per training criteria.Processed paperwork for customer orders.Follow up on customer satisfaction issues.

  • Qiagen, Inc
    • Inventory Manager
      • Jun 2005 - Sep 2005

      Managed stock room inventory for multiple laboratories; assessed restocking needs, ordered new stock, followed up on order deliveries and stocked supplies.

Education

  • 2006 - 2010
    University of Massachusetts Lowell
    Bachelor's Degree, Business Administration: Management and Marketing
  • North Middlesex Regional High School, Townsend
    Diploma
  • University of Massachusetts, Lowell - Senior
    Dual; Marketing and Management

Suggested Services

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Industry Focus. “Retail”

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