Experience

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  Socotra

  • Deployment Strategist

    • Feb 2022 - Present

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  BriteCore

  • Canada
  • Software Development
  • 1 - 100 Employee

  • Director of Project Management

    • Feb 2021 - Jan 2022

    Managed a team of Project Managers and Business Analysts to ensure that projects are executed effectively and efficiently. -Provided leadership and direction to 6-8 Project Managers.-Supported Project Managers on up to 15 active projects.-Developed and maintained project management methodologies, standards, and tools.-Defined Project Artifacts: Status Reports, Project Plans, Project Schedules around key PM processes.-Developed definition around key PM processes: Schedule Management, Budget Management, Risk Mitigation, Issue Management, Escalation.-Communicated processes effectively to internal and external stakeholders.-Managed and Achieved billable service targets across the Project Management Team.-Established and Measured team and company wide goals and objectives.-Ensured customer requirements were aligned with their business needs.

  • Project Manager Implementation Services

    • Oct 2018 - Feb 2021

    Managed active software implementations in a SaaS / Cloud computing environment. Coordinated and facilitated all activities and tasks, internally and externally.- Led the project delivery team to ensure a successful outcome for the client.- Managed client expectations relating to timelines, feasibility, and scope.- Budgeted and tracked progress for projects.- Facilitated regular communication between internal and external project stakeholders.- Escalated and mitigated risk.- Maintained knowledge of client business practices and needs.- Advised clients on current product offerings.

• 

  Stanley Black & Decker, Inc.

  • Technical Project Manager

    • May 2017 - Oct 2018

    Managed technical projects, providing ongoing support for multiple brand product websites.- Planned and managed deliverables from inception through delivery/implementation.- Served as a single point of contact across all application services domains. - Conducted daily, weekly and monthly status calls with all stakeholders. - Provided regular status reports to stakeholders to communicate progress of deliverables and escalated risks when needed.- Served as member of project steering committee.- Worked with portfolio leads and other IT teams to size projects and understand demand impact.- Led definition and refinement of project scope approach and delivery cost/timeline parameters.

• 

  Optum Technology

  • IT Manager, Agile Delivery Manager

    • Apr 2012 - May 2017

    Led a team of systems analysts and scrum masters for multiple applications, managing analysis efforts across various methodologies, including waterfall and agile. Served as delivery lead for multiple scrum teams.- Managed multiple system project requests, for teams of Systems Analysts and Scrum Masters under a matrix management arrangement.- HR Responsibilities for team of 6-8 resources, including approving time sheets, managing project allocations, performance reviews, business goals, and development needs for all team members.- Liaison with offshore management, project management, external teams. - Facilitated project assignments for the overall team in conjunction with other managers/team leads.- Generated estimates for the Systems Analyst and Scrum Master team.- Led and supported the SDLC phases for all assigned projects regarding SA assigned tasks and responsibilities.- Managed the production of SOX/UDP artifacts and the development and maintenance of General System Documentation for Project Responsibilities.- Ensured adoption of agile methodology, adherence within scrum teams. - Conducted regular status calls and maintain status documentation (schedule and budget).- Served as mentor for Systems Analysts and Scrum Masters.- Participated in Scrum of Scrums to coordinate work with other delivery leads.- Supported scrum master as escalation point between scrum teams for delivery items. - Conducted assessments to identify team strengths & opportunities and continuous improvement opportunities.

  • Information Technology Portfolio Manager

    • Mar 2007 - Apr 2012

    Provided oversight and active management of the portfolio of all Information Technology projects for Medicare & Retirement Policy Administrations System.- Prepared staffing and expense budgets, yearly and on-going forecasts. Budget includes staffing for 100+ resources.- Managed Front Office for 5+ applications. Includes coordination of and preparing estimates to secure capital funding.- Work with PMs to forecast remaining spend for portfolio of work.- Participated in prioritization of work for applications with the business.- Monitored time compliance and accuracy for 100+ resources.- Reported on and analyzed trends in estimating process.- Led continuous improvement project to improve estimating process for primary application.- Served as a member of the Technical Development Program as a School Champion for Central Connecticut State University. Participated in recruiting at career fairs, on campus interviews as well as in office interview events in Hartford and Boston. Participated as a judge for the HIITS challenge in 2016 at CCSU.

  • Senior System Analyst

    • Sep 2005 - Sep 2007

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  SourceOne Worldwide, Inc.

  • Information Systems Project Manager/Senior Developer

    • Mar 1999 - Aug 2005