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Kourtney Johnson profile image

Kourtney Johnson

Director Of Customer Service at Beacon Threads
Intro Book
Operations expert with supply chain and distribution experience.
  • Claim this Profile
Location
Baltimore, Maryland, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
Skills
  • Customer Service
  • Microsoft Office
  • Banking
  • Inventory Control
  • Time Management
  • Show all
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Bio

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Kourtney Johnson is a seasoned operations professional with experience in customer service, supply chain management, and distribution center operations. She holds a Bachelor of Business Administration and a Master of Science in Interaction Design & Information Architecture.

Experience

  • Beacon Threads
    • Baltimore, Maryland, United States
    • Director Of Customer Service
      • Sep 2021 - Oct 2023
      • Baltimore, Maryland, United States

  • GCS LLC
    • Baltimore, Maryland, United States
    • Business Owner
      • Mar 2020 - Dec 2022
      • Baltimore, Maryland, United States

      Get Clean Service LLC provides professional, thorough and affordable housecleaning & commercial cleaning throughout Baltimore, Maryland. With weekly, bi-weekly, and monthly services, we ensure that our client's needs are satisfied.

  • T. Rowe Price
    • Baltimore, Maryland, United States
    • Financial Client Service Representative
      • Nov 2020 - Feb 2021
      • Baltimore, Maryland, United States

      • Trading and interacting with clients in a proactive and consultative manner.• Provide current market knowledge; ability to proactively discuss trading topics and appropriate solutions with clients.• Excellent analytical skills with the ability to effectively mitigate risk and adhere to trading accuracy while adhering to policies, procedures, and guidelines.• Ability to ask appropriate, probing questions to clearly understand the client’s needs along with client verification. Using good judgment when responding and selecting language and examples tailored to the specific experience level of the client.• Collaborative and relationship-focused work style with demonstrated success in a team environment.• Practical time management & communication skills, positive demeanor, enthusiasm, professionalism, a strong work ethic with a high integrity level

Education

  • 2011 - 2015
    University of Baltimore
    Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
  • 2010 - 2011
    York College of Pennsylvania
    Entrepreneurial and Small Business Operations
  • 2022 -
    University of Baltimore
    Master of Science - MS, Interaction Design & Information Architecture

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business and Professional Services”

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