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Koolin Zhao profile image

Koolin Zhao

Executive & Life Coach & Project Management at Zhenai.com
Intro Book
Seasoned executive coach and project manager with expertise in team leadership, training, and program management.
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Location
Shenzhen, Guangdong, China, CN
Languages
  • English -
Skills
  • Coaching
  • Team Leadership
  • Management
  • Training
  • Program Management
  • Show all
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Bio

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Koolin Zhao is a seasoned executive coach, team leader, and project manager with extensive experience in coaching, training, and program management. He has worked with multiple companies, including Zhenai.com, Dell, and Xiamen Jimei University, and has successfully implemented various projects and programs, resulting in significant growth and improvement. He holds a Bachelor of Management degree from Xiamen Jimei University and is certified as a Project Management Professional (PMP).

Credentials

  • PMP
    Project Management Institute
    Nov, 2011
    - May, 2026

Experience

  • Zhenai.com
    • Shenzhen, Guangdong, China
    • Executive & Life Coach & Project Management
      • Nov 2013 - May 2016
      • Shenzhen, Guangdong, China

      Successfully standardized the internal sales and service processes in Shenzhen and Xiamen.Successfully formulated and implemented the foundation building plans via coaching to 8 sales/service directors (1X1 coaching) and management team (group coaching), more than 230 managers in Xiamen, Shenzhen and Beijing, and revenue and productivity achieved significant growths.Successfully coached the 8 directors to build and standardize and optimize the Business Management Systems.Formulated the strategy and plans for Referral program, successfully accomplished 19% transfer rate.Successfully developed and deployed the Cupid program by supporting internal multiple departments and the Harvard professors.Customized and designed the workshops , , , , , , , , and successfully benefited to more than 500 employees.

  • Dell
    • Xiamen, Fujian, China
    • Program manager
      • Jan 2009 - Aug 2012
      • Xiamen, Fujian, China

      As the internal talent to adopt professional project management skills in Q2C project, a global projecto replace existing sales front end system with global standardized platform. Further improve project management reporting using the popular One Page Project Management concept.Formulated training plans to deploy training deliveries in multiple countries within APJ region.Successfully implemented Train the Trainers program in Xiamen, Beijing, Penang and Kawasaki.Successfully deployed training deliveries in 13 major cities within 7 countries, more than 4,000 employees trained.Successfully optimized more than 200 internal process including Marketing, Product, and IT departments.

  • Dell
    • Xiamen, Fujian, China
    • Senior Service Marketing Specialist
      • Jun 2005 - Jul 2007
      • Xiamen, Fujian, China

      Responsible for customized Dell services.

  • Dell
    • Service Specialist
      • Sep 2002 - Apr 2005

      Customer satisfaction.

Education

  • 1998 - 2002
    Jimei University
    Bachelor of Management, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • 1998 - 2002
    Xiamen Jimei University, China
    Bachelor of Management, Business/Managerial Economics

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