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KC

Kok Hwee Chung

Aftersales Director at Eurokars Group
Intro Book
Kok Hwee Chung, a seasoned automotive professional with 16 years of experience, holds a Bachelor's degree in Mechanical Engineering from Nanyang Technological University and a Grad. Diploma in Business Admin from Singapore Institute of Management, with expertise in automotive aftermarket, operations management, and customer satisfaction.
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Location
Singapore, SG
Skills
  • Automotive
  • Parts
  • Automobile
  • Negotiation
  • Automotive Aftermarket
  • Show all
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Bio

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Experience

  • Eurokars Group
    • Singapore
    • Aftersales Director
      • Jan 2023 - Present
      • Singapore

  • Trans Eurokars Pte Ltd
    • Singapore
    • General Manager - Aftersales
      • Jul 2020 - Present
      • Singapore

  • Volvo Construction Equipment
    • Singapore
    • Senior Manager - Parts Marketing and Logistics
      • Jun 2019 - Jul 2020
      • Singapore

  • --
    • Automotive Consultant
      • Mar 2019 - Jun 2019

  • Performance Motors Ltd
    • General Manager - Service
      • Aug 2014 - Mar 2019

      In charge of 4 Mechanical Service Centres and a Call Centre in Performance Motors with total staff strength of over 150. Beside fully incharge of the P&L for the centres, have to work closely with the Principal to achieve the Key Performance indicator like the CSI.

    • Senior Manager - Parts & Aftersales Development
      • Dec 2007 - Aug 2014

      There are two areas that I am taking charge. Overall in-charge of Parts Department. From Parts Sales, Inventory Control to Warehousing. The other area is the Aftersales Development which include Warranty claim dept, Development for Aftersales business and also IT support for the Aftersales operations.

  • Borneo Motors Singapore Pte Ltd
    • Singapore
    • Motor Vehicle Manufacturing
    • 300 - 400 Employee
    • Retail Parts Manager
      • Mar 2007 - Dec 2007

      In-charge of all the Retail Parts Business in the Borneo Motors Parts Network. Exercise Market Intelligent on Parts Demand and formulate strategies and programs to promote sales of Genuine Parts.

    • Admin and Inventory Manager
      • Mar 2003 - Feb 2007

      Assist the Parts Division General Manager in administrating the daily operation in Parts Division. Develop Parts and Accessories sales plan for both Internal and External sales channels. Overall in charge of the Parts Inventory and control of the Parts Division.

    • Assistant Admin & Inventory Manager
      • Feb 2001 - Mar 2003

    • Admin & Inventory Executive (Parts)
      • Apr 2000 - Feb 2001

    • Aftersales Development Executive
      • Mar 1999 - Apr 2000

    • Management Trainee (Parts & Service Development)
      • Apr 1998 - Mar 1999

    • Management Trainee (Lexus Service)
      • Aug 1997 - Apr 1998

  • ST Aerospace System Pte Ltd
    • Mechanical Engineer
      • Jun 1996 - Jul 1997

Education

  • 1992 - 1996
    Nanyang Technological University
    Bachelor's degree, Mechanical
  • 1998 - 1999
    Singapore Institute of Management
    Grad. Diploma in Business Admin, Business Administration and Management, General
  • 1988 - 1989
    Anderson Junior Colleges

Suggested Services

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Industry Focus. “Retail Motor Vehicles”

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