Experience

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  USCIS

  • Baltimore, Maryland, United States

  • Immigration Services Officer

    • Sep 2023 - Present
    • Baltimore, Maryland, United States

• 

  FEMA

  • United States
  • Government Administration
  • 700 & Above Employee

  • Emergency Management Specialist

    • Apr 2023 - Sep 2023

  • Customer Service Representative

    • Nov 2022 - Mar 2023

• 

  U.S. Small Business Administration

  • Rockville, Maryland, United States

  • Disaster Recovery Specialist

    • Aug 2020 - Apr 2021
    • Rockville, Maryland, United States

• 

  Otsuka Pharmaceutical Companies (U.S.)

  • Rockville, MD

  • Medical Information Specialist

    • Jan 2013 - Nov 2020
    • Rockville, MD

    Processed Medical Information requests from Health Care Professionals.Completed Multiple projects, loading documents and tracking Adverse Events in IRMS Database

• 

  FEMA

  • Hyattsville, Maryland, United States

  • Customer Service Representative

    • Sep 2017 - Mar 2018
    • Hyattsville, Maryland, United States

• 

  Envision EMI

  • Faculty Advisor

    • Sep 2006 - Sep 2008

    Facilitated course curriculum for high achieving middle and high school students through the exploration of the Leadership Traits. Provided balance and perspective to students to inspire and motivate them to make a difference in their community. Coordinated conference schedule for students to maximize their experience and to ensure their safety. Aided and guided co-workers in the implementation of conference goals and objectives to enhance student experience. Toured various monuments and memorials within DC, Philadelphia, West Virginia to enhance student's experience.

• 

  NRI Staffing

  • Administrative Liaison

    • Jan 2005 - Dec 2005

    Successfully completed short-term administrative heavy assignments with several companies. Communicated effectively with customers and other departments by responding to requests, troubleshooting and resolving issues. Provided timely and accurate data entry into the database systems. Maintained project files, conducted research, edited documents and memos.