Experience

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  FP Management

  • Cayman Islands

  • Special Projects

    • Sep 2020 - Present
    • Cayman Islands

    Assist with management and repairs and upgrades of clients physical assets including multiple homes and investment properties, new project builds, vehicles and boats. Troubleshoot and repair client IT and electrical issues as needed. Detailing and programming in Sheer 97 for clients KRB rebar bender ensuring adherence to strict time frames and quality control.

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  Byzantium International SEZC Ltd. / Au Ltd.

  • Byzantium International SEZC Ltd.

  • VP of Sales

    • Dec 2014 - Jul 2019
    • Byzantium International SEZC Ltd.

    Head of sales team focusing on sales of physical precious metals, and private storage. Built storage and retail client base as well as incoming gold clients from aggregators and miners. Ensured utmost privacy, security and compliance of facility and client information. Assisted with training employees on physical bullion as well as dealing with HNW and UHNW clients expectations. Byzantium was setup to broker, trade, store and refine all precious metals, specializing in physical gold and silver.

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  Bermuda Gold Exchange

  • Bermuda

  • Sales / Partner

    • 2010 - 2013
    • Bermuda

    Mentor and assist Operations Manager with day to day running of business, and expansion of business deliverables. Oversee and complete bullion sales with manager and clients.

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  Cayman Gold Exchange

  • Cayman Islands

  • Head of Operations, Sales and Development / Partner

    • 2006 - 2013
    • Cayman Islands

    Top preforming sales associate driving increased annual precious metals sales volumes. Business development using strategic phone and internet sales and marketing, as well as one on one customer meetings with clients that ranged from small scale to institutional level. Built company customer base to multiple thousands, ensuring utmost client needs fulfillment and client confidentiality. Implemented robust IT structure to utilize CRM system for optimal documentation and communication with customers after initial sales in order to ensure repeat customers. Opened second international office location to further drive sales and purchasing volumes and to further company reach. Sourced new wholesale vendors and negotiated with suppliers to ensure best wholesale cost volumes were met. Planned new product launches based on shifting market trends and customer demand. Ensured utmost client satisfaction through all levels of sales and purchasing processes.

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  Professional Yacht Management

  • Cayman Islands

  • Scheduling, Inventory and Billing Associate

    • 2008 - 2010
    • Cayman Islands

    In charge of company inventory management, parts sourcing and purchasing for largest Yacht Management Company in the Cayman Islands with over 150 private client vessels as well as commercial vessels. Completed thorough monthly customer billing and employee labour reports ensuring utmost accuracy. Correspond with local and international clients focusing on strong written communication to ensure high customer satisfaction with completed work and company billed costs. Daily scheduling and management of company-wide labour for 20 employees, ensuring proper time management and completion of sensitive client deadlines within client specifications and quoted pricing estimates.

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  Red Sail Sports Cayman Islands

  • Cayman Islands

  • Marine Purchasing / Warehouse Manager

    • 2004 - 2008
    • Cayman Islands

    Managed all purchasing and warehousing of parts and equipment for largest watersports and diving company in the Caribbean. Company assets consist of numerous buildings and vehicles, 50 wave runners, beach rental equipment for 6 locations, 10 dive boats, 4 ski boats, and 5 catamarans. Ensured proper inventory stock levels to keep equipment downtime to minimum with lowest possible warehouse holding costs. Ensured company technology was on the leading edge, while increasing quality but decreasing overall spend. Negotiated rates and purchasing discounts from local and international vendors. Generated, issued and managed RFQ’s and RFP’s for outside managed projects. Awarded Employee of the Year.

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  Fine Dine In

  • Bermuda

  • Operations Manager

    • 2002 - 2004
    • Bermuda

    In charge of all aspects of running business, including HR, financials, scheduling, business development, sales, marketing, customer service as well as training and leading a team of 15 employees. Nightly processing of customer orders, coordinating with restaurants and delivery drivers to ensure organized and prompt pickups and deliveries of orders. Increased participating restaurants from 8 to 26 and average monthly sales by over 200%. Sold and continually increased monthly advertising sales to outside clients in delivery service ordering booklet.

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  Red Sail Sports Cayman Islands

  • Cayman Islands

  • Delivery Driver - Retail Sales - Retail Management - Warehouse Manager

    • 1998 - 2002
    • Cayman Islands

    Began work as delivery driver in charge of pricing and delivering retail products. Promoted to retail sales employee, moving between multiple hotel retail locations, in charge of customer service, sales, merchandising, upselling and cross promotion. Promoted to retail manager in charge of daily operations, cash handling, merchandising, and staff management for two retail locations. Promoted to Warehouse Manager in charge of incoming order logistics, customs clearance, receiving, inventory control and management of retail warehouse for 15 retail locations. Awarded Employee of the Quarter multiple times.