Experience

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  Boston Public Schools

  • Greater Boston Area

  • School Library Media Specialist

    • Sep 2004 - Present
    • Greater Boston Area

    Instructional Support • Support direct instruction of students • Assist lead teacher in the development and implementation of classroom activities • Facilitate preparation of supplemental instructional material • Manage whole school student behavior using prescribed approachesTechnical Support • Assist students and faculty with computer, network and printer support • Provide training on Microsoft Office, Web and email support, Web Page design, Googledocs • Set up wireless networks on Macbooks, Personal Computers and hand-held devices • Troubleshoot network and printer issues

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  Michael Kors

  • Greater Boston Area

  • Stock Associate

    • Oct 2012 - Jan 2013
    • Greater Boston Area

    Part-time Sales / Stock Associate• Handled service inquiries from customers• Maintained knowledge of all products, accessories, pricing, and services• Checked/received shipments• Maintained and replenished store displayed• Organized and maintained stock room

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  GameStop

  • Greater Boston Area

  • Senior Game Advisor

    • Aug 2011 - May 2012
    • Greater Boston Area

    • Counted, balanced and reconciled daily business transaction totals on paper • Recorded information into the POS system • Provided supervisor authorization of transactions as required by policy • Completed daily inventory counts and reconciliations • Checked shipments for discrepancies/shortages • Recorded shipment discrepancies for transmittal in the POS systemMarketing Specialist • Ensured merchandise was properly priced based on the current marketing/promotional plans • Assisted with store inventory control, loss prevention, restocking, store cleaning and maintenance • Assisted managers with store inventory counts by accurately recognizing product titles, counting quantities, and recording product/count information

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  AT&T Mobility

  • Greater Boston Area

  • Retail Sales Consultant

    • May 2008 - Nov 2009
    • Greater Boston Area

    • Handled service inquiries from customers• Provided efficient, courteous customer service and assistance • Maintained knowledge of all company products, accessories, pricing plans, promotions, and service features• Demonstrated knowledge of competitive offers and provided critical market feedback to the Store Manager regarding local competition and product/service needs

• 

  Citizens Bank

  • Greater Boston Area

  • Senior Teller

    • 2006 - Sep 2007
    • Greater Boston Area

    • Performed branch operations as determined by policy and procedure including, but not limited to branch settlement, service and settlement of ATM• Assisted in the coaching of the teller staff• Promoted teamwork goals

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  Circuit City

  • Dept. Supervisor Associate / Computer Technician

    • Aug 2004 - 2006

    • Sold and assisted customers in search of store merchandise• Ensure team process and customer transactions accurately and efficiently• Repaired and set up computers when purchased or bought in for service