Experience

• 

  SpiderLink Networks Pvt Ltd

  • Jaipur, Rajasthan, India

  • Network Professional

    • Dec 2023 - Present
    • Jaipur, Rajasthan, India

• 

  Ensonic Computech Pvt Ltd.

  • Jaipur, Rajasthan, India

  • Operations Manager

    • May 2023 - Dec 2023
    • Jaipur, Rajasthan, India

• 

  Sify Technologies Limited.

  • Jaipur, Rajasthan, India

  • Network Engineer

    • Mar 2016 - Apr 2021
    • Jaipur, Rajasthan, India

    • Managing and Maintaining Sify’s Tier2 NOC (Network Operation Centre), Jaipur• NOC Maintenance & maximum uptime of Backbone and Access Lines.• Periodic testing of Critical equipment in the NOC as per the NOC Disaster Recovery Manual.• Maintaining Rajasthan’s 96 BST & their backbone links for maximum uptime.• Connectivity for BB links from upstream POP’s as E1 Link, EOS, DS3& STM1 link for internal network expansion as per SOP manual.• Handling corporate and SME customers, new implementation and support to existing customer base.• Handling the customer reported cases regarding the connectivity on daily basis and resolution of the customer case with a SLA of 4.0 Hrs with 96.67% across Rajasthan• Installation & Maintenance of Cisco ASR 9001,1001, 2600, 2500, 1800, 3640, 3800 Routers, Catalyst Switches 2900, 1900 series for POP’s/BSTN across Rajasthan• Installation & Maintenance of Huawei Switches 5700, 5720• Installation & Maintenance of HP MSR 20-20, 30-20 RTR, Juniper.• Network Optimization, Security, Restructuring & Support• Implementing VPN and IVPN Enterprise Customers on Broadband / Lease Line.• Providing Wireless Broadband Support to Engineers in Rajasthan Region for S-MAC, Proxim, Radwin P2P,PTMP Connectivity Devices in Routed/Bridged Mode. • Documentation, Asset Management, Report Generation of Critical Spares, Tools, Operation Manual, Disaster Recovery Plan as per ISO forms and processes, CRM Operations.• Contingency Testing / Activity, Switch management.• Setting up & commissioning of E1 Links, Leased Lines, EOS, DS3 and STM1,STM4 Links / Data circuits, for ISP Access.• IP Address Assignment for each client site.• To enable the last mile connectivity on RF for client site & backend routing & configuration• Commissioning of lease lines, EOS, & Fiber links for client last-mile connectivity and Configuring Route• Coordination with Wireless Network support team for smooth network performance.