Experience

• 

  Knightsbridge Insurance Group

  • Gold Coast, Queensland, Australia

  • General Manager

    • Jan 2023 - Present
    • Gold Coast, Queensland, Australia

    Rebrand from Corpsure Regional

• 

  CorpSure Insurance Broking

  • Gold Coast, Queensland, Australia

  • General Manager

    • Aug 2020 - Jan 2023
    • Gold Coast, Queensland, Australia

    Managing a portfolio of diverse SME to Large accountsLiasing with key clients and external stakeholdersManaging underwriter relationshipsIdentify new business opportunitiesSourcing & presenting new business and renewal termsManaging claims in the portfolioContributing to the further growth of the businessFurther develop relationships with existing clients and seek new opportunities and referralsIdentify opportunities to increase sales of related products and servicesUpdate job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.Marketing material for website, social media and Client EDM's

• 

  TravelCard Real-Time Travel Insurance

  • Australia
  • Insurance
  • 1 - 100 Employee

  • Regional Manager (Nothern) at TravelCard Real-Time Travel Insurance

    • Jul 2019 - Sep 2020

    Plan, set & monitored regional sales targets and goals, in conjunction with the Head of Sales.Developed and proposed sale strategiesProvided guidance and support and lead the Regional BDM teamMotivated and mentored my team to achieve team and individual targets and KPIsContributed to the business and professional development of the BDM Teams in my Regionand channel distribution activities in conjunction with HOSProvided constant training and mentoring to your teamUnderwriting authority for your regionQuality control of my team performance and resultsCommenced and maintain relationships with the Principals of Brokers & ARs Groups in yourRegion to build head office engagement and buy-inEnsured my teams win the hearts and minds of the Brokers; Authorized Representatives(ARs) by establishing and fostering trusted, open, ongoing two-way communicationsPositioned TravelCard as strategic partner working together side by side with Brokers & ARsEnsured that every Broker interaction with TravelCard is seen as genuine revenue generatingopportunity and a part of an outstanding broker journeyDeveloped joint strategies and setting objectives with Brokers & ARs, to build their business

  • Business Development Manager (Qld)

    • Feb 2018 - Jul 2019

    Gained access and interest of the insurance intermediariesProactive in building relationships with new insurance intermediaries and focus on turning them into customersSecured NEW profitable, business opportunities & driving sales by planning and executing early-stage strategies for new client acquisitionExecuted the business acquisition strategies by engaging with leading industry bodies in Australia (NIBA/ANZIIF) as well as Broker Cluster groupsAttended conferences to promote TravelCard’s product and services and expand broker networkEstablished and build relationships with potential insurance intermediaries that have prospective business that meets TravelCard’s underwriting criteriaAchieved sales revenue targets by working closely with the Marketing and Customer Contact teams to execute strategic and coherent insurance intermediaries engagement plansDrove and maintained strategic business planning activities with insurance intermediaries to further joint business growth objectivesGathered and analysed industry and market intelligence to identify opportunities and trends and shared these insights to build understanding and improve TravelCard Australia’s competitive advantage and positioningConducted insurance intermediaries training and presentations;Provided feedback to the Senior Business Development Manager to ensure quality service and standards are maintained.

• 

  QBE Insurance

  • Queensland, Australia

  • Claims Lodgement Officer (Property & Motor)

    • Apr 2020 - Aug 2020
    • Queensland, Australia

    Efficient management of the claims process, resulting in accurate completion and validation of claimsInterpreting policy coverage and determining if coverage applies to claims submitted, escalating issues as neededEstablished and maintaining good client relationships with the insured, brokers, investigators, solicitors and the general publicEnsured compliance with relevant statutory guidelines and standardsInitiation and completion of any recoveries from third partiesSelf audit of claims files to ensure positive internal auditsResponded to enquiries in an accurate, timely, professional and courteous manner within Privacy guidelines

• 

  Zurich Financial Services Australia

  • Brisbane, Australia

  • Business Development Manager

    • Jul 2015 - Jun 2018
    • Brisbane, Australia

    Drove state based Commercial production targets from agreed Business Plans.Market Facing Underwriting: Measures exposure, analyses risk and determines the technical price according to certified / agreed pricing process, and negotiates terms and conditions. Managed intermediaries and the associated business planning to align broker strategy. Facilitated access of relevant Zurich people into the broking house to develop appropriate relationships and drive growthLead a “one team” culture between the ZUC, Claims and Commercial teamsBuilt relationships in support of customer/business acquisition. Establishes a program of intermediary and customer visits. Expanding the relationship to improve growth opportunities and managing new business pipeline. Responsible for driving “whole of account” / cross sell strategy, coordination and activity. Demonstrated a strong level of understanding across lines of business. Monitored the competitor environment and assist in developing strategies to gain competitive advantageMonitored business partner performance on a monthly basis against agreed plan and reporting as required to the assigned member/s of the State Underwriting Deal teamPromoted GI initiatives, products and services across all customer segments. Managed consistent messages to the market.Represented Zurich at conferences and functions and ensuring other relevant Zurich Stakeholders are included

• 

  Secrets Shhh

  • Australia

  • Model and Brand Ambassador

    • Sep 2014 - Mar 2017
    • Australia

    Secrets is a fine and fashion jewellery brand built around the philosophy of giving all women the opportunity to own fine jewellery. Capture Your Brilliance with Secrets Signature Diamond Simulants. I take great pride in being part of the Secrets Shhh team as their model. I have maintained a working relationship with them since 2014. I have featured in magazines such as Marie Claire, Jetstar, Qantas, Who, Shop it Magazine etc. Please have a look at their website for the latst collection and behind the scenes images of all campaigns. http://www.secrets-shhh.com/

• 

  Jardine Lloyd Thompson Australia

  • Sydney Area, Australia

  • Account Broker

    • Feb 2013 - Jul 2015
    • Sydney Area, Australia

    Worked with scheme manager of VillageWISE to assist with scheme renewals and maintain high retention of existing clients in NSW. Liaised with ACS and scheme manager to process renewal declarations, attend client visits with broker, compile renewal reports, and deliver terms to clients. Improved and implemented working knowledge of insurance products & services within Affinity. Contributed to building relationship with existing and new clients Provided suitable insurance solutions to my clients in a timely and effective manger.Responsible for achieving new business goals, developing client relationships, sales and retention of current clientsAssisted Affinity Team with National Buying Group sectors (Retail, Food and Beverage, Motor, Fitness and Retirement villages)Contributed to a successful audit score both on individual audits along with team and business audits.Maintained accurate levels of appropriate technical, product and regulatory knowledge

• 

  Dimention Recruitment Pty Ltd

  • Brisbane, Australia

  • Marketing and Business Development Manager (Insurance Sector)

    • Jan 2010 - Feb 2014
    • Brisbane, Australia

    Managed the fulfillment of client roles by overseeing the recruitment process.Maintain a pipeline of work by leveraging new and existing client accounts and conducting business development.Maintain excellent candidate and client relationships.Maintain high-quality candidate networks.Manage existing client accounts to ensure the successful continuation of the relationship by sharing relevant industry information, making sure all requirements are met and any opportunities are followed up.Marketing to Insurance Candidates

• 

  Jardine Lloyd Thompson

  • Graduate

    • 2012 - 2013

    Graduate Program 1 Year