Experience

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  Watchfinder

  • Servicing Administrator

    • Feb 2024 - Present

• 

  K&T Heating Services

  • Dartford, England, United Kingdom

  • Call Center Operator

    • Jun 2023 - Feb 2024
    • Dartford, England, United Kingdom

    Call centre admin processing orders and speaking with residents to book in heating and hot water repairs. Scheduling engineers to attend these repairs. Closing off completed jobs and keeping track of follow up works.

• 

  Metric Automotive Engineering (Pty) Ltd

  • Germiston, Gauteng, South Africa

  • Office Manager

    • Jan 2011 - Apr 2023
    • Germiston, Gauteng, South Africa

    • Overseeing an office staff of four dealing with job costings, quoting, customer service, front office, purchasing and outsourcing.• Customer relations including queries, job requirements and deadlines, and complaints.• Supervising deliveries and collections for four drivers.• Checking and signing off quotes for engineering and parts jobs.• Co-ordination of jobs and jobs cards between the workshop and office, interacting daily with foreman on workshop- customer requirements, deadlines, delivery dates, and job progress.• Procurement of outwork for jobs including signing off orders, parts orders locally and from overseas, including dealing with freight companies.• Costing for invoicing, interacting with the finance department regarding customer accounts.• General administration.

• 

  Kids Wonder World

  • Boksburg, Gauteng, South Africa

  • Company Owner

    • Oct 2004 - Jul 2010
    • Boksburg, Gauteng, South Africa

    Kids Wonder World was a kids play and party venue. As owner I was responsible for all sales, advertising, purchasing, all accounts, dealing with customers, scheduling, and budgeting. I had a staff of six which involved paying wages, discipline, and training.

• 

  Arrow Advertising & Design

  • Bedfordview, Gauteng, South Africa

  • Administration and Production Manager

    • Dec 1994 - Jul 2004
    • Bedfordview, Gauteng, South Africa

    • Assisting Client Services/ Account Executive - customer assistance and co-ordination of projects/ jobs, and briefing jobs to designers.• Production and job trafficking – placing and following up on orders for reproduction, printing, and outsourcing.• Quotations/ cost estimates – researching products, obtaining quotations, and putting together cost estimates for clients.• Media buying and planning including media schedules for clients.• Running of packing business – stock control, staff training and control, buying of materials, freighting.• Debtors and Creditors.