Experience

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  Transperfect

  • Senior Project Manager, Team Lead
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  Translations.com

  • United States
  • Translation and Localization
  • 200 - 300 Employee

  • Senior Project Manager, Team Lead

    • Feb 2013 - Present

    Managing web site localization for large retail and tech clients, including Gap, UPS, Cloudflare, Sephora and Leatherman.Working with clients to determine their needs and recommend best practices for consistent, on-brand messaging in multiple languages.Successfully managed the launch of Sephora.com into Canadian French in an extremely short time-frame.Strong relationship building.Established flexible workflows for localizing Gap, Old Navy and Banana Republic email campaigns to allow for faster turn-around as client needs evolved.Able to adapt to changing requirements and technology.Establishing teams across workflow functions, including in-house resources and external vendors.Monitoring timelines and budgets.Budgeting to meet client needs and internal revenue goals.Documenting processes and requirements in Bookstack and Confluence.Managing projects using OneLink web proxy technology.Building lasting partnerships with linguists. Managing testing for web site localization projects, including monitoring and closing Jira tickets.Maintaining terminology and style guidelines.Managing client review process.Mentoring new hires.

  • Project Manager

    • May 2006 - Feb 2013

    Managed localization projects for large tech companies and retail clients.Led the PM team on projects like Google Maps and Google Earth, managing teams of linguists for more than 40 languages with tight turn-around times and exacting quality standards.

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  Portland Refugee Support Group

  • Portland, Oregon Area

  • Volunteer Staff

    • Nov 2016 - Present
    • Portland, Oregon Area

    Portland Refugee Support Group helps refugees adapt to life in the US. My role with the organization has included mentoring refugee families, organizing an online auction, soliciting donations from businesses, organizing events, and distributing supply bags to more than 70 families monthly.https:...

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  Madagascar Onboard

  • Portland, Oregon

  • Board President

    • Sep 2009 - Present
    • Portland, Oregon

    Madagascar Onboard is an Oregon-based non-profit funding local projects to support rural education in Madagascar. We're a small organization, so I run the web site, organize fundraising events, read grant applications and just about anything else you can think of.https://madagascaronboard.org/

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  ArchiText Inc. (purchased by Translations.com)

  • Andover, Massachusetts, United States

  • Project Manager

    • Aug 2000 - May 2006
    • Andover, Massachusetts, United States

    Managed technical translation projects for software companies. This role included quality management, light desktop publishing and software testing.

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  CTS LanguageLink

  • Vancouver, Washington

  • Quality Control Specialist

    • May 1999 - Jul 2000
    • Vancouver, Washington

    Quality management for translation projects, including technical documentation, brochures and voter pamphlets.