Bio
Experience
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Specialist, Customer Interaction Team
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Nov 1986 - Present
Basically, customer support to resolve customer issues,also process credit cards and enter meter readings as well as log issues that involve more research.
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Supervisor, Accounts Receivable
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Feb 1981 - Jul 1984
Supervised collection process over 5 people, managed all the Government accounts, completed GBL's & oversaw all the government billing before it went out to ensure the billing was correct and had the necessary paperwork attached
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Girl Friday
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Sep 1979 - Oct 1980
Answered the phone, answered correspondence, wrote publice service announcements to condense to 60 seconds or less, logged daily programs and listened to certain programs for political content
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Education
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1962 - 1965Drexel University
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1961 - 1962Notre Dame H S
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Industry Focus. “Human Resources”
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