Experience

• 

  Sprouts Farmers Market

  • San Jose, California, United States

  • Deli Clerk

    • Apr 2017 - Jan 2018
    • San Jose, California, United States

    Communicated clearly with management, team and customersProvided excellent customer serviceMultitasked and prioritized assigned duties with customer serviceProvided leadership when management isn’t availableMaintained and managed organization of various work stationsDaily researched information of various retail items in departmentManaged time of various assigned duties to ensure completionWorked with team members to provide excellent customer service, complete duties and maintainclean and organized stations

• 

  STANLEY Security

  • Santa Ana, CA

  • Security Monitoring Specialist

    • Jun 2016 - Dec 2016
    • Santa Ana, CA

    Provided clear and concise communication with customers, team and managementProvided excellent customer serviceUtilized intranet, company applications and other digital toolsMultitasked costumer service and alarm priorities according to SOPKept work organized to respond properly to incoming alarmsDaily researched and update information of SOP and protocolsManaged time properly regarding response time to alarmsWorked with team to manage high priority alarms

• 

  KPB Asian Bistro

  • Fullerton, California, United States

  • Customer Service Representative

    • Oct 2014 - Jun 2016
    • Fullerton, California, United States

    Communicated clearly with management, team and customersProvided excellent customer serviceMultitasked and prioritize assigned duties with customer serviceProvided leadership supportMaintained and managed organization of various dutiesResearched information of area of delivery, menu items, etc.Managed time of various duties to ensure completionWorked with team members to provide excellent customer service, complete duties and maintain clean and organized stations

• 

  Dolls Swimwear

  • Fullerton, CA

  • Warehouse Operations Manager

    • Feb 2009 - Aug 2013
    • Fullerton, CA

    Provided clear and concise communication with customers, team and operation management, viaphone, e-mail, in-personProvide excellent customer serviceUtilized intranet and internet, company applications and other digital toolsMultitasked warehouse operation, costumer service and other daily dutiesKept warehouse, offices and workspaces organized and efficientResearched and updated information of SOP and protocolsManaged time properly to ensure all duties and project were completed in a timely mannerWork with team to complete duties and projects

• 

  Sprouts Farmers Market

  • Laguna Niguel, California, United States

  • Seafood & Meat Clerk

    • Jul 2008 - Feb 2009
    • Laguna Niguel, California, United States

    Worked with team members to provide excellent customer service, complete duties and maintainclean and organized stationsProvided excellent customer serviceDaily researched information of various retail items in departmentCommunicated clearly with management, team and customersMultitasked and prioritized assigned duties with customer serviceProvided leadership when management isn’t availableMaintained and managed organization of various work stationsManaged time of various assigned duties to ensure completion

• 

  Jupiter

  • Berkeley,CA

  • General Manager

    • Aug 1995 - Dec 2007
    • Berkeley,CA

    Provided professional communication with customers and staffProvided excellent customer service and relationsUtilized internet, POV applications and MS Office dailyMultitasked restaurant operation and daily dutiesOrganized floor and operation to provide efficient customer service and experienceResearched information of local events, vendors and other businessesManaged time properly to ensure smooth and efficient operationsBuilt and managed teams to provide excellent customer service and experience

• 

  Oliveto

  • Oakland, California, United States

  • Cafe Assistant Manager

    • 1990 - 1995
    • Oakland, California, United States

• 

  TiBacio Ristorante

  • Oakland, California, United States

  • Server, Bartender

    • 1990 - 1992
    • Oakland, California, United States

• 

  LA PETITE BOULANGERIE

  • Oakland, California, United States

  • Assistant Manager

    • 1987 - 1990
    • Oakland, California, United States

• 

  Coco's Family Restaurant

  • Northglenn, Colorado, United States

  • Food Preparation Worker, Dining Room Busser, Dishwasher Machine Operator

    • 1986 - 1987
    • Northglenn, Colorado, United States

• 

  Gem's Department Store

  • Honolulu, Hawaii, United States

  • Sales Clerk

    • 1986 - 1986
    • Honolulu, Hawaii, United States

• 

  Bob's Big Boy Restaurant

  • Food Preparation Worker, Dining Room Busser, Dishwasher Machine Operator

    • 1985 - 1986