Bio
Experience
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Affirm
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New York City Metropolitan Area
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Senior Client Success Manager - Enterprise
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Oct 2021 - Present
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New York City Metropolitan Area
Manage >$200 million book of business in Mobile and New Markets vertical
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Account Manager
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Jan 2021 - Sep 2021
Manage an $8million book of business comprising of Enterprise/FinTech clients. - Developed marketing messages and strategies for account growth, implemented across segment. - Moderated 2021 Sales Kickoff partner panel, fully virtual “Covid-19 Edition.” Excellent audience engagement and sky-high partner satisfaction.
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Mid-Market Account Manager
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Jan 2019 - Dec 2020
Manage a $6 million book of business- Expanded client accounts in Kenya and South Africa, indexing heavily against telecommunications sector. - Winner’s Circle — top revenue performer.
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SMB Client Experience Manager
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Oct 2017 - Dec 2018
Managed a $3.5 million book -Build and maintain business relationships with C-Suite leaders, resulting in >55% of clients as Net Promoters of Andela
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Technip
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Houston, Texas Area
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Project Interface Manager
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Jan 2011 - Oct 2015
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Houston, Texas Area
- Led interface coordination for a cross-functional team of approximately 150 people which included ExxonMobil, Technip and 3rd party contractors in Houston, Australia and Japan to successful project completion- Managed on-schedule and on-budget delivery of scope by developing project execution plan, monthly reports detailing scope technical progress, schedule and budget.- Managed project action tracking database to ensure project Key Performance Indicators (KPI) were met and exceeded. - Performed cost appraisals, budgetary estimate and schedule reviews for equipment on the $6 million Scarborough FLNG FEED and the $43 million Thunderhorse Water Injection projects - Engaged with discipline leads to identify and bridge project input gaps across the cross-functional team resulting in $110,000 revenue. - Managed vendor and external stakeholders
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Project Engineer
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Feb 2010 - Jun 2011
- Responsible for the design and analysis of Flowlines, Jumpers, Riser Clamps and other Subsea Structures in the GoM and other international regions.-Developed project planning documents, cost estimates and RFQ for project management. Also responsible for offshore support as needed.
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Design Engineer
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Jun 2007 - Jun 2010
Design Engineer at responsible for the design and analysis of subsea Pipelines, Jumpers, Risers and other subsea structures in the Gulf of Mexico and North Sea.
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Education
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2011 - 2014The Robert Gordon University
Master of Business Administration - MBA, Business Administration and Management, General -
2010 - 2011The Robert Gordon University
Graduate Certificate in Management, Management -
2003 - 2007Texas A&M University
B.sc, Ocean Engineering
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