Experience

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  Erie County District Attorney

  • Homicide/Witness Protection Case Manager

    • Aug 2019 - Present

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  Crisis Services

  • Sexual Assault Case Manager

    • Mar 2016 - Aug 2019

    · Provide case management for victims of sexual assault· Create safety plans with clients· Advocate for client with law enforcement, the court system, and other service providers· Provide supportive counseling for clients in crisis· Provide linkage to community agencies for clients· Assist clients with Office of Victim Services reimbursement · Collect and report client services data· Assist with answering calls for the New York State Domestic and Sexual Violence Hotline· Maintain on-call hours for Erie County Hospitals and respond for in person intakes for victims of domestic violence and sexual assault

  • Domestic Violence Case Manager

    • Oct 2012 - Feb 2016

    · Provide case management for victims of domestic violence and sexual assault· Create safety plans with clients· Advocate for client with law enforcement, the court system, and other service providers· Provide supportive counseling for clients in crisis· Provide linkage to community agencies for clients· Assist clients with Office of Victim Services reimbursement · Collect and report client services data· Assist with answering calls for the New York State Domestic and Sexual Violence Hotline· Maintain on-call hours for Erie County Hospitals and respond for in person intakes for victims of domestic violence and sexual assault

• 

  Simmons College Police Department

  • Communications Manager

    • Jan 2007 - Apr 2011

    · Regulate employee and student access using C*Cure access control system · Regulate employee and student parking using iParc Parking Management Software · Update and manage database systems, including ARMS (Computer Aided Dispatch program), C*Cure, and iParc. · Complete, compile, and analyze data and reports · Monitor and manage digital camera and phone recording systems · Assist with daily running of Campus Card Office, including managing student workers, resolving customer complaints, processing refunds, daily monetary reconciliation, and monitoring and maintaining all software and equipment

  • Police Dispatcher

    • Dec 2004 - Dec 2006

    · Answered emergency and non-emergency calls and dispatch appropriate personnel · Monitored radio and logged officer patrols in computer system (ARMS) · Monitored all security and fire alarm systems

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  Criminal History Systems Board

  • CORI Analyst Co-op

    • Mar 2004 - Jun 2004

    · Received and processed requests for CORI checks and certifications · Handled sensitive information and large amounts of money · Answered telephones and caller questions, and resolved issues and complaints · Basic office duties included mailing, faxing and filing