Experience

• 

  ADP

  • United States

  • SBS

    • May 2022 - Present
    • United States

    Help clients manage their business using ADP solutions, which include troubleshooting and probing to resolve payroll issues in a high volume call center. Support also involves partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.I have knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools that develop and maintain my ability to support my clients.

• 

  Honda Center

  • Anaheim, CA

  • Server trainer / In-seat server

    • May 2014 - May 2022
    • Anaheim, CA

    Club Seat Server Trainer for a busy sport/entertainment event center that provides excellent customer service with food and beverage up-sales to premium passholders. Must maintain accurate records per patron while providing service to multiple clients in the club level. Trainer for new staff members as well as re-training veteran servers. Ability to work effectively on multiple competing tasks. Works with POS systems daily.

• 

  Egumball.com

  • Anaheim, CA

  • Sales Manager

    • Jan 2013 - Aug 2017
    • Anaheim, CA

    Manage both in¬bound and out¬bound sales calls to local businesses while offering services such as SEO, website development, and pay-¬per-¬click advertising (PPC). Accumulate client needs and assert sales strategies. Manage and develop a pipeline of prospective clients. Leading a team of 25-50 employees in the salesforce. Administrative and human resources skills. Proficient in Microsoft Office applications including Word, Excel, and Outlook.