Experience

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  Newgistics

  • United States
  • Technology, Information and Internet
  • 200 - 300 Employee

  • Supervisor

    • Jun 2015 - Present

    Direct team activities, establishing task/client priorities, printing orders and tracking work assignments, providing guidance and training when needed. Plan or implement material flow management systems to meet production requirements.

  • Team Lead

    • Feb 2014 - Present

    Picking Lead in Multi-Client Pack/Ship department. Prints and delegates client orders for processing. Troubleshoots picking/shipping errors.

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  Convergys

  • Erlanger, KY

  • Customer Advocate Tier 1 Tech Support

    • Jul 2013 - Sep 2013
    • Erlanger, KY

    Technical support agent. Troubleshoot VoIP, internet and television services for clients. Responsible for making tech dispatches, service upgrades, handling billing inquiries and making bill adjustments,

• 

  ACS/Xerox

  • Lexington, KY

  • Sales Associate/Retention Agent

    • Jul 2012 - Mar 2013
    • Lexington, KY

    Inbound sales associate for high speed satellite internet and DirecTV sales. Also part of the retention team in an effort to keep clients from canceling their accounts.

• 

  Adecco Staffing, USA

  • Winchester, KY

  • Production Worker/Quality Inspector

    • Aug 2010 - Apr 2012
    • Winchester, KY

    Worked as a temp for various companies. My last assignment was with Niles Wintech where I worked assembly on the Honda RDX, Honda MDX and the Subaru lines. Also inspected turn signal and wiper assemblies to insure proper functions of each.

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  Clark County Detention Center

  • Winchester, KY

  • Deputy Jailer

    • Aug 2011 - Oct 2011
    • Winchester, KY

    Deputy jailer in booking and ran the control room.

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  Brock Services

  • Ghent, KY

  • Journeyman Painter

    • Nov 2007 - Sep 2008
    • Ghent, KY

    Contracted to work at Kentucky Utilities. Leadman on painting crew. Responsibilities included prepping, priming and painting pipes, machinery and handrail.

• 

  ATS Light Alloy Wheels Kentucky, LLC

  • Warsaw, KY

  • Powder Clear Coat Painter

    • Jun 2005 - Aug 2006
    • Warsaw, KY

    Set up and operated paint booth. Duties included proper gun settings for the different types of wheels being painted and light maintenance when needed. Served on O3P ("6S" Philosophy) committee. Trained new hires in set-up and operation of paint booths. Inspected rims coming off of paint lines to insure quality. Kept track of daily maintenance requirements for each department in facility.

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  Harris Farms

  • Carrollton, KY

  • Computer Operator/Lead Packer

    • Jun 2003 - Apr 2004
    • Carrollton, KY

    Contracted to work the swing shift at North American Stainless (NAS). Entered information into computer about coils coming off of the line; weight, inventory number and location of coils in plant.Trained new hires in the proper way to wrap, band and tag each coil.

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  Fluor Corporation

  • Ghent, KY

  • Iron Worker

    • Sep 2002 - Oct 2002
    • Ghent, KY

    Worked a shut down at Kentucky Utilities. Worked in the laydown yard keeping track of steel beams being brought onto job site and helped on the rigging crew when needed.

• 

  kbi Construction

  • Huttig, AR

  • Iron Worker

    • Dec 2001 - Jan 2002
    • Huttig, AR

    Worked a shutdown to put on new conveyor tracks for a sorter machine at lumber mill. Helped with bolt up and painted equipment when needed.

• 

  ISI

  • Butler, IN

  • Industrial Painter/Power-washer/Pipe Hand

    • Mar 1996 - Aug 2001
    • Butler, IN

    Power washed and painted inside and outside of steel mill (Steel Dynamics). Cleaned overhead cranes, changed bags in bag house, and used 8 foot cutting torch to cut up scrap coils in hot mill when needed. Sand blasted and painted aerial lifts and fork trucks. Operated aerial lifts, fork trucks and scissor lifts. Trained and worked from swing-stage scaffolding. Asked to work off site for commercial and residential paint jobs when needed. Worked on rigging crew and pipe crew. Helped drag pipe through pipe racks and set for welders.

• 

  Global Construction

  • Auburn, IN

  • Iron Worker

    • Sep 1999 - Oct 1999
    • Auburn, IN

    Worked on maintenance crew at the Auburn Foundry on weekends during a Foundry plant strike. I was still employed with ISI during the week.