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Bio

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Kimberly Goodell is a seasoned marketing professional with 7+ years of experience in customer service, sales, and operations management. She has a Master of Business Administration (MBA) from the University of Massachusetts, Amherst, and holds certifications in MCPPO and ServSafe Workplace.

Credentials

  • MCPPO
    MCPPO
  • ServSafe Workplace
    ServSafe Certified

Experience

  • BART Charter Public School
    • Adams, Massachusetts
    • Assistant Director of Finance & Operations
      • Jun 2017 - Present
      • Adams, Massachusetts

      Accounts PayableHuman ResourcesSchool Nutrition ProgramManage Busing

    • Studio Manager
      • Sep 2015 - Nov 2016

      • Act as primary contact for Amanda Jones Photography, supporting over 500 consumer, corporate and retail parties• Production coordination of all customized sales and marketing materials necessary, including a catalog, list of marketing capabilities and pricing, and customer information• Provide customer service to all clients through all phases of transaction; from initial contact through delivery of final prints• Process new client photo session packets • Provide logistical support for Amanda Jones Photography by ensuring efficient day-to-day management during extensive off-site photo-shoots • Process invoices/payments in QuickBooks to ensure timely payment for services

    • Customer Service & Accounts Receivable
      • Apr 2011 - May 2015

      • Manage day to day operations of Oatmeal Studios greeting card business line with 300+ skus• Oversee entry of all orders & invoices for 1200+ accounts • Provide on demand customer service via phone and email• Maintain list of master items for all Oatmeal skus• Manage inventory of 2 cards lines and a self-stick note pad line• Run detailed accounting reports and make collections calls for customers over 60 days late• Apply cash daily for all customer accounts and reconcile monies coming into the bank• Process credit memos for customers returning/exchanging cards

    • Account Manager
      • Jun 2008 - Apr 2011

      • Coordinated and monitored Excelsior commercial printing customer projects from inception to completion, including a $600,000/yr account• Attended daily production meetings to ensure customer deadlines were being met as projects progressed through the different departments of the plant• Processed mailing lists, as needed, for commercial printing customers using Mail Manager

  • Inland Management
    • Williamstown MA
    • Media Buyer
      • 2004 - 2007
      • Williamstown MA

      • Procured company-wide advertising for television, radio, billboards, tradeshows and internet • Coordinated production of television and radio spots for land sale events• Completed ad entry into Salesforce as well as billing for all of the above mentioned ad placements • Formulated detailed month-end financial process for several partner companies

  • KB Toys
    • Pittsfield MA
    • Production
      • 2001 - 2004
      • Pittsfield MA

      • Ensured the timely and accurate production of national advertisements• Served as liaison between Marketing and Advertising Department and senior executives as well as Buying, Inventory Management, Store Operations Departments and field organization• Prepared detailed “hype” memos and spreadsheets for each national advertisement• Coordinated monthly sign kits, updated and maintained monthly signage budget and prepared monthly signage memo for field associates

    • Production Traffic Manager
      • 1999 - 2001
      • Pownal VT

      • Coordinated media kit mailings, mass faxes, Christmas card mailings, etc.• Proofed artwork and final proofs as they were received from advertisers• Worked in conjunction with Production and AEs on imposition/final card layout for printer• Coordinated samples and billing copies received from printer and archived in binders

Education

  • 1995 - 1999
    University of Massachusetts, Amherst
    Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
  • 1991 - 1995
    Drury High School
    Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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