Experience

• 

  GRSi

  • Bethesda, Maryland, United States

  • Senior Project Manager

    • Aug 2021 - Present
    • Bethesda, Maryland, United States

    Team-oriented operation focused on providing support as a Senior Project Manager for the NIH Office of the Director. • Successfully led and managed multiple Federal IT projects of similar size and scope, ensuring timely delivery within budget and meeting all project goals • Managing the Cloud sta...

• 

  General Dynamics Information Technology

  • Washington DC-Baltimore Area

  • Project and Procurement Manager

    • Sep 2019 - Aug 2021
    • Washington DC-Baltimore Area

    • Coordinated the open competitive procurement process for technology equipment and software, and oversaw the vendor selection process • Identified potential suppliers based on project requirements • Supervised tasks and compliance requirements with deadlines• Provided data analysis as a response...

• 

  CSRA Inc

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Program Management – Customer Relationship and Communications Mgmt

    • May 2018 - Sep 2019

    Team-oriented operation focused on providing support as the Communications Specialist for the Customer Relationship Management team, NIH Program in the Office of the Director, Office of Information Technology (OIT). • Assist Customer Relations Management team with project management and customer outreach duties, including project coordination and • Lead engagement and outreach activities for client, interacting with senior-level government and academic stakeholders to build and strengthen relationships in support of the mission• Interpreted and administered policies, processes, and procedures that may affect other areas within the program• Managed Windows 10 modernization project • Managed communications development improvement process• Developed and executed strategic communications plans• Collaborated with colleagues to gather licensing reporting for data calls• Developed and administered training for newly deployed VoIP phone system • Supported communication activities including working across the team and agencies to prepare monthly external communications, support web content development, and liaise with public’s affairs officials and external stakeholders to share and distribute information

  • Program Management Analyst - Staffing Manager

    • Jul 2016 - May 2018

    Team-oriented operation focused on providing support as the Staffing Manager for the SSA ITSSC Program, one of the top 5 revenue-generating programs in CSC NPS.• Led recruitment efforts for all program needs, including tracking open positions, screening candidates, scheduling interviews, and ensuring selected resources have completed all required information for HR and federal security clearance purposes • Coordinated with program control, subcontractor vendors, and human resources to hire staff and procure services • Managed SharePoint Online migration project for customer sites• Managed hiring improvement project. Improved existing process of tracking new hires and developed processes enabling the program to accelerate onboarding by 30 days • Worked with subcontract administrator to ensure vendors are compliant • Provided support to the Program Director, Deputy Director and Program Management Team • Supervised tasks and compliance requirements with deadlines• Provided leadership and guidance to those less experienced in the Program Management Office • Acted as advisor to subordinates and colleagues to meet schedules and/or resolve issues • Interpreted and administered policies, processes, and procedures that may affect other areas within the program• Other duties: Coordinated and managed deadlines for program deliverables to the client. Proofread and reviewed deliverables for content quality assurance. Administrator for both internal and customer SharePoint sites. Participated in the Response for Task Order (RFTO) process including preparing statements of work. Prepared weekly and monthly status reports for multiple tasks for manager review. Wrote detailed project documentation to explain project processes and workflows. Managed and maintained communications management plan. Reviewed and assisted in managing hours reporting for resources on project

  • Program Management Analyst - Deliverables Coordinator

    • Apr 2012 - Jul 2016

    • Managed reporting template improvement project. Streamlined and automated the RFTO, Weekly Status Report and Monthly Status Report templates, and client notification system in SharePoint 2010 for increased productivity and efficiency • Modified document processing activities to streamline current process from 12+ hours a week to 2-3 hours• Coordinated and managed deadlines for program deliverables to the client• Proofread, reviewed and delivered Task Order Workplan Proposals and all deliverables being submitted to the client for Quality Assurance • Created and managed SharePoint sites for client deliverables. Implemented internal process in SharePoint to automate notification distribution to client resulting in reduced errors and increased notification turnaround times• Managed the on-boarding of resources and ensures completion of all required information. Participated in a team effort to create and implement new resource on-boarding presentation • Assisted in facilities management, including building security

• 

  CESSI Division of Axiom Resources, Inc.

  • Program Assistant

    • Mar 2010 - Mar 2012

    Team-oriented operation focused on providing support as the Program Assistant for the Social Security Ticket to Work Operations Support Manager (OSM, formerly known as PMRO) support team. • OSM on-site liaison for SSA Headquarters • Provided support on the Social Security Administration Ticket to...

• 

  Policy Development Group

  • Executive Assistant

    • Feb 2006 - Jan 2009

    Worked as part of a team with colleagues to manage public events, public outreach operations and meet deadlines under pressure, while maintaining strong levels of professionalism and creating a pleasant work environment. o Developed and maintained multiple databases in Microsoft Accesso Special e...

• 

  T.E.A.M. Security

  • Supervisor

    • 2004 - 2006

    Supervised both large and small venue security teams. Responsibilities included: anticipating client’s needs for maximum crowd safety and enjoyment, organization and deployment of guards, inventory control, and monitoring critical situations. o Utilized high level of communication as a liaison be...

• 

  Axess Financial

  • Processor

    • 2003 - 2005

    Worked as part of a team with financial institutions, loan officers and customers to create an exceptional mortgage finance experience. Responsibilities included: functioning under pressure and against deadlines, maintaining strong levels of professionalism, and upholding high levels of customer ...