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Kim Silva is a seasoned program manager with 12 years of experience in healthcare, event planning, and community outreach. She holds a BA in Political Science from California State University, Chico, and certifications in project management, ITIL, and COBIT 5.

Credentials

  • Develop Your Writing Skills
    LinkedIn
    Oct, 2023
    - Jun, 2026
  • Certified Change Practitioner
    Prosci
    Nov, 2021
    - Jun, 2026
  • ITIL Release Control and Validation (ITIL-RCV)
    AXELOS Global Best Practice
    Nov, 2019
    - Jun, 2026
  • COBIT 5 Foundation
    ISACA
    Oct, 2018
    - Jun, 2026
  • ITIL Foundation in Service Management
    AXELOS Global Best Practice
    Sep, 2017
    - Jun, 2026

Experience

    • Portoflio Management Specialist 3 Application Analyst 4
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Process Owner-Manager for Release Management
      • Nov 2020 - Present

    • Release & Deployment Analyst
      • Sep 2019 - Nov 2020

    • Process Manager & Portfolio Analyst
      • Jul 2017 - Sep 2019

    • Applications Analyst III
      • May 2014 - Jun 2017

    • Project Coordinator II
      • Nov 2012 - May 2014

    • Project Coordinator
      • Nov 2011 - Nov 2012

    • United States
    • Government Administration
    • 700 & Above Employee
    • Program Coordinator
      • Aug 2005 - Jun 2011

      - Researched information on wellness topics and worked with local health organizations to educate and promote issues relevant to older adults.- Developed a comprehensive fall prevention program that was funded by two major members of Sacramento aging network.- Wrote, edited and published 50+ Wellness Newsletter to 9,000+ biannually.- Managed all aspects of multiple public classes, including instructor hiring and payments.- Coordinated and increased participation in events, including educational workshops, athletic tournaments and special events, with attendees ranging from 30-400+.

    • Aquatic Facility Manager
      • Dec 2003 - Aug 2005

      - Responsible for the day to day operation of a year round public pool. - Scheduled and managed programming for as many as 15 hours per day during peak summer season. - Trained, scheduled, managed and evaluated a staff of up 35 lifeguards, coaches and others. - Maintained facility and pool, both for safety and appearance. - Oversaw cashiering and revenue deposits. - Provided customer service, conflict management and provided for the safety of all pool guests.- Managed special events at facility, such as rentals, annual weekend long swim championships and Doggy Dip Day.

    • Child care worker/counselor
      • Nov 2002 - Dec 2003

      - Provided supervision of and day to day care for severely emotionally disturbed boys in a group home setting. - Implemented agency behavior modification program to encourage and teach boys appropriate social living skills.- Acted within state guidelines in caring for boys, including on-going tra...

    • Aquatic Program Coordinator
      • Jun 2002 - Nov 2002

      - Directly supervised five pools, generally supervised 150+ staff citywide.- Helped plan and executed pre-summer staff training's for 100+ staff.- Customer service and aquatic program supervision.

Education

  • 1998 - 2002
    California State University, Chico
  • 2012 - 2013
    Folsom Lake College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Healthcare”

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