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Kim Rowe is a highly skilled and experienced professional with a strong background in administration, customer service, and logistics. Born and raised in Townsville, Queensland, Australia, Kim has a deep understanding of the local community and its needs. With proficiency in multiple languages, including English, Kim has honed her skills in data entry, typing, and analysis. She holds various certifications, including a Food Handlers Certificate, Senior First Aid Certificate, and a Certificate III in Job Readiness. Kim's extensive experience spans over 8 years, with stints as a Data Entry Clerk, Customer Service Representative, and Taxi Driver. She has also worked as an Administration Assistant, providing quality support to customers and employers. Kim's educational background includes a Certificate III in Children's Services and a Junior Certificate. With her strong work ethic, attention to detail, and excellent communication skills, Kim is well-equipped to take on a variety of roles and contribute to any organization.

Credentials

  • Certificate lll in Customer Contact Service (Call Centre)
    -

Experience

  • From Home
    • Townsville, Australia
    • Data Entry Clerk
      • May 2016 - Present
      • Townsville, Australia

      Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level

  • Self-employed
    • Condon, Townsville, Ausrtalia
    • Customer Service
      • Jan 2016 - Jul 2017
      • Condon, Townsville, Ausrtalia

    • as above Completed Certificate lll
      • Sep 2015 - Oct 2015
      • Townsville, Qld

      Attending a Certificate lll in Customer Contact (Call Centre) Course.

  • Greg Peever Townsville Taxis
    • Townsville, Australia
    • Taxi Driver
      • Mar 2015 - Jul 2015
      • Townsville, Australia

      Customer courtesy, directions, help with wheel chairs, walkers & shopping bags, luggage.Qld Taxi LicenseCare & Maintenance of vehicles.

  • Business is Sold
    • Townsville, Australia
    • Driver/Customer Service/Office support
      • Sep 2013 - Jul 2014
      • Townsville, Australia

      Delivered truck & vehicle parts, new & from the local wreckers. Also general goods anything that was not dangerous goods. Tyres, engines & gearboxes.

    • Delivery Driver Medium Rigid License
      • Nov 2013 - Jan 2014
      • Townsville, Australia

      I have a Forklift License.Medium Rigid Truck License.

  • Town Automatics
    • Townsville, Australia
    • Administration assistant
      • 2010 - 2012
      • Townsville, Australia

      MS Word, Office, Excel and internetMYOB Accounting package, Manual Bookkeeping Confident and professional customer servicePhones & transferring callsAble to work under close direction or without supervisionAbility to perform tasks efficiently and effectivelyVery high written and verbal communication skillsMechanical Knowledge and understanding terminology Appointment bookingsPetty cash, Til count, BankingDebt Collecting, Cheque paymentsIncoming & outgoing mail, StatementsInternet payments, EFTPOS Debit & Credit cards, Credit reference calls, Accounts payable

  • Vactime
    • Townsville, Australia
    • Customer Service
      • Apr 2010 - Jun 2010
      • Townsville, Australia

      •Customer Service•Use of Quickbooks - Point Of sale, Invoicing and entering of stock in and outPicking up of Parts and also Deliveries•Dealing with complaints•Stock Control•General Administration duties•Freight Control•Working in a small team•Opening and closing with til operations•Answering Phone Calls•Data Entry of Incoming Stock •Entering and ordering of Stock for warranty

    • Administration assistant; Customer Service; Driver; Forklift Operator
      • Jul 1900 - Jul 1999
      • Townsville, Australia

      To use my skills and experience in the role of full time Administrator. Providing quality assistance and service to customers and employer. Self Management I understand the importance of time management and completed required tasks in an effective and efficient manner. Team work I am constantly aware of the importance of a strong harmonious work environment that produces the desired outcomes in all tasks.

Education

  • 1997 - 2003
    Barrier Reef Tafe Townsville
    Certificate lll in Children's Services, Early Childhood Education and Teaching
  • 1988 - 1991
    Heatley High State School
    Junior Certificate, Grade 10

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