Experience

• 

  WFG Enterprise Solutions

  • Plano, Texas, United States

  • Disbursement Specialist

    • Dec 2023 - Present
    • Plano, Texas, United States

• 

  HomeLight

  • Coppell, Texas, United States

  • Sr Escrow Assistant

    • May 2022 - Dec 2023
    • Coppell, Texas, United States

• 

  WFG Enterprise Solutions

  • United States
  • Real Estate
  • 1 - 100 Employee

  • Closing Specialist

    • Jan 2020 - Apr 2022

    Scheduled closings with notariesTyped up commitments (in soft pro)Made sure files were clearExercised professional verbal and written communication on a daily basis Assisted the senior escrow officers in any closing docs required for closingTeam Lead in 2 email box queues with over 200/300 emails each day in eachResponded to lenders in a timely mannerOnce file was closed, I provided recording docs to lender and if an error occurred did what was needed to have it rectified Created and sent out refund check on recording overages

  • Lien Clearance Specialist

    • Apr 2015 - Apr 2022

    Clearing title on national files. Clearing title on Home Equity files. Preparing and completing Subordination packages for the entire company. Obtain payoffs/releases/HOA statements. Monthly client reports. Borrower calls/ lender calls/ sub lender calls.

• 

  JMC Title Agency

  • plano

  • Escrow Assistant

    • Apr 2011 - Mar 2015
    • plano

    Received title work from the plant and in resware I did prelim HUD, CPL and provided TAX CERT, TITLE COMMITMENT, WIRING INSTRUCTIONS, EXHIBIT A, and DEED OF TRUST. If any liens I would notify the lender as well as obtain the release of lien/payoff. If an HOA/resale cert is needed I would obtain that as well. Verified any issues with vesting. Post closing received signed docs from notary or EO and sent funding docs if needed then placed in the preferred order and shipped out. E-recorded via simplifile. Scheduled closings with notary a or in office. Texas files only (mainly refi but I have done purchases as well)

• 

  Excel general agency

  • Plano, Texas

  • Customer Service Representative

    • Jul 2008 - Apr 2011
    • Plano, Texas

    Helped agents add or remove vehicles. Add/remove coverages also take payments from agent

• 

  Capital One

  • plano, texas

  • Customer Service Representative

    • Sep 2006 - Jul 2008
    • plano, texas

    Took payments from customers or made arrangements with them.