Experience

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  Mercatto Restaurant Group

  • The Eaton Centre

  • Server

    • Feb 2011 - Present
    • The Eaton Centre

    Employee of the Year 2012, "Thanks Kim, for not only being a great Trattoria staffer, who understands hospitality, but more importantly a great role model and mentor to all that work with you. You are a definite asset to our organization."

• 

  Runners Shop, Toronto

  • Sales Associate

    • Dec 2009 - Sep 2011

    responsible for all aspects of customer service, sales, inventory, stock levels, promotions, including participation at Trade Shows and Exhibitions.assists in team building, motivation, and training within a running group.Ongoing knowledge building of upcoming shoes, gear and related technology.

• 

  Smiling Wilderness Family Restaurant

  • Manager/Bookeeper

    • Jan 2009 - Dec 2009

    responsible for all aspects of front of the house operations including sales, customer service, and performance training and development.also responsible for payables and receivables, payroll, daily cash reconciliations, and sales/labour reports.

• 

  Il Fornello Restaurant

  • General Manager

    • Jan 1996 - Dec 2002

    responsible for all aspects of restaurant, including sales, customer satisfaction, quality employees, scheduling, wine and liquor inventory and wine list, food quality and sanitation, computer programming, payroll, labour costs, server cashouts, and daily deposits

• 

  Alice Fazooli's Restaurant, Mississauaga

  • Manager

    • Jan 1994 - Jan 1996

    as the Day Manager I was responsible for staff schedules (over 50 front house staff), programming Squirrel, as well as running lunches, and booking large parties, as well as various opening duties such as bank deposits and cashoutsas the Night Manager I was responsible for wine and liquor invent...