Experience

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  RED C Research and Marketing Ltd

  • London, United Kingdom

  • Commercial Director

    • Oct 2019 - Mar 2020
    • London, United Kingdom

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  Marriott International

  • London, United Kingdom

  • Assistant Director of Sales, London Market Sales

    • Nov 2014 - Apr 2017
    • London, United Kingdom

    Responsible for 5 key Accounts on behalf of Marriott London and driving revenue from these accounts into 14 London Hotels. Managing and leading a team of 3 responsible for managing key accounts on behalf of Marriott London and developing new business revenue.- Total Account Management- Account Planning- Sales and Marketing Strategy- CRM Management- Sales Leadership- Team Management- Pricing

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  Heythrop College, University of London

  • Business Development Manager

    • Sep 2012 - Nov 2014

    - Contract Negotiation- Alumni Relations including communication strategy, data management, events and fundraising- Fundraising including strategy, campaign for support, major donors and regular givers, trusts and funds- International Development, Partnerships and Strategy- Team Development, Management and leadership- Event Planning, Co-ordination and Management including liaising with key note speakers, guest lists, networking and marketing- Cross departmental liaison and communication- Branding- CRM and data management

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  Lychee3 Solutions

  • Director

    • Nov 2009 - Sep 2012

    Hotel and Venue Sale RepresentationFounding Director- Budgeting- Sales and Marketing Strategy- Hotel Consultation- Sales Meetings- Sales Presentations- Hotel Sales and Marketing Plans- Brand Development- Contract Negotiation- Business Development- Account Management and Relationship Development- Prospecting for Hotels- Soliciting Hotels and Venues- RFPs (MICE & Corporate Travel)- Networking- Telesales

• 

  Park Plaza Hotels & Resorts

  • Central London

  • Account Director MICE

    • Feb 2007 - Nov 2009
    • Central London

    Responsible for Managing and developing Sales and Marketing strategy and total Account Management of my Account portfolio of MICE and Corporate clients. The value of this portfolio exceeded £1 million and each account grew year on year between 20-60%. I negotiated Agency agreements on behalf of the portfolio and ensured we grew revenue year on year in line with hotel objectives year on year. I conducted sales presentations, familarisation trips, client entertainment, knowledge share, project managed major enquiries, negotiated contracts and delivered key events across the portfolio. Producing quarterly productivity reports and holding quarterly reviews with clients and communicating this success throughout the group was also a key aspect of the role. I also mentored and trained Junior team members. I also took part in a number of US and other International sales missions increasing enquiries and growing conversion rates from these markets.

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  Thistle Hotels

  • London, United Kingdom

  • Area Sales Manager

    • Aug 2005 - Feb 2007
    • London, United Kingdom

    New Business Development and Total Account Management for London area and London based hotelsRe- Contracting existing clients, negotiating rate and volume increases where relevant and ensuring targets are met throughout the yearReviewing monthly statistics to identify sales leads and key accounts that need to be developedConducted FAM trips with TMC and corporate clients to raise awareness of Thistle Hotels and develop relationships and contacts; this includes but is not limited to attending workshops/supplier days, presentations and entertaining at the hotels.Used Hotelligence, arrivals lists etc to gain market information and leads to develop and increase hotels market share

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  Holmes Place

  • Portugal
  • Wellness and Fitness Services
  • 700 & Above Employee

  • Service Manager

    • Sep 2004 - Aug 2005

    Responsible for opening and closing the club, including daily banking, managing all staff on duty and ensuring all daily checks are carried out to ensure club standards are met. Recruited, trained and managed a service team of 6 to over achieve secondary income targets and provide exceptional service.Implemented sales targets and a commission structure for the Service Team.Managing budgets to achieve revenue targets and decrease expenditure.Developed ongoing service standards and training to ensure member retention and exceptional feedback scoresConducted annual appraisals to ensure all staff have a development and ongoing training plan

  • Corporate Sales Manager

    • Apr 2003 - Sep 2004

    Pro -actively developed and increased membership sales and revenue year on year by 6%Developed relationships with existing members and businesses to increase sales and member retention.Managed the Sales team to meet and exceed daily, weekly and monthly club targets.Trained and developed new sales staff, including how to use the database systems, how to conduct show arounds and the sales process.Responsible for improving the club's profile through PR and relationship building

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  Sodexho Prestige

  • London, United Kingdom

  • Event Sales Executive - Lords Cricket Ground

    • Aug 2002 - Apr 2003
    • London, United Kingdom

    Pro-actively selling the conference & banqueting facilities at Lord’s Cricket Ground, developing new business and effectively managing existing clients and agents to encourage repeat business.Overseeing the co-ordination of the events from initial enquiry stage to delivery.Weekly forecasting and reporting including profit and loss accounts for each event to ensure profit margins are met.Developing the sales and marketing plan and ensuring this is adhered to.Yield/Diary management, ensuring monthly and annual targets are achieved.

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  Sandown Park

  • C & B Sales Co-ordinator

    • 2001 - 2002