Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteMay, 2023- Apr, 2026 -
Certified Change Practitioner
ProsciDec, 2021- Apr, 2026 -
Kanban Practitioner
Kanban UniversityAug, 2021- Apr, 2026 -
Change Management Foundation
APMG InternationalJan, 2021- Apr, 2026 -
Agile Foundations
LinkedInJun, 2020- Apr, 2026 -
Certified ScrumMaster® (CSM®)
Scrum AllianceJun, 2021- Apr, 2026
Experience
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IT Services and IT Consulting
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400 - 500 Employee
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Manager, Digital Advisory
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Aug 2021 - Present
Helping public sector clients meet their strategic objectives with the use of technology. Involved with all aspects of strategy formulation, people and process improvement and digital enablement.Specializing in project management, change management and business process improvement.
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Senior Consultant, Technology Solutions
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Nov 2020 - Aug 2021
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A Keyboard & A Cup of Coffee
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Ottawa, Canada
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Project Manager, Web Designer, Solutions Consultant
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Sep 2010 - Nov 2020
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Ottawa, Canada
• Planned, managed and implemented web projects from proposal development to testing and training, serving clients across more than 20 industries nation-wide.• Analyzed and re-designed business processes, with supporting web infrastructure, realizing time and cost savings for over 60 businesses and organizations. • Created value for organizations by attracting business to their website and creating new contact channels for them to reach potential customers.• Established communications plans integrating social media, blogs and contact management software.
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Osgoode Ward Business Association
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Ottawa, Canada
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Web and Online Services Coordinator
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May 2019 - Sep 2020
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Ottawa, Canada
• Enabled technologies to help streamline business processes and promote communications across a membership of 80+ businesses and the business community at large.• Developed new website strategies and increased social media presence to better promote the association and improve membership application, marketing and communications.• Promoted communications to gain insight to membership using contact management tools and strategies.• Helped Board of Directors shape and re-develop governance policies and procedures.
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Accenture
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Ottawa, Canada
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Manager and SAP Specialist
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May 1991 - Aug 2003
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Ottawa, Canada
• Led several teams that developed and implemented technology solutions to improve clients’ productivity, enabling them to become high-performance businesses and governments. • Part of leadership team on an enterprise transformation program at that changed the work of 12,000 employees, streamlined hundreds of processes, combined 67 separate systems into a single information resource.• Led a large, custom development team, based locally and remotely. Estimated, planned, resourced and executed over 1000 days of development for over 250 work objects.• Consulted to national postal organizations both in Canada and the U.S. and transitioned organizations and their people into new business and technology processes.• Certified in SAP's suite of business software on SAP Inventory Management, Materials Resource Planning, Asset Management, Purchasing, Invoice Verification and SAP Project Management.
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Education
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Queen's University
Bachelor of Science (Honours), Computing Science
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References
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