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Bio

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Kiki Manurung is a seasoned operations and management professional with experience in customer service, team leadership, event organization, and IT support. She has held various roles in retail, telecommunications, and government institutions.

Experience

    • Store Team Lead
      • Nov 2022 - Present
      • Tanggerang

      - Training employees on company policies and procedures to ensure they understand their roles within the organization- Coordinate customer service operations and find ways to ensure customer retention- Mentor and motivate teams to achieve productivity and engagement- Report on operational performance and suggest improvements- Creating and maintaining merchandising displays to promote products in stores

    • Account Executive
      • Nov 2017 - Feb 2021
      • Jakarta, Indonesia

      - Organize Event- Guide and direct team members- Managing traffic internal team based on client request : analysis & breakdown job request to creative order, job flow, traffic flow, etc.- Align with client based on request Clients : Erricsson, Sharp Electronics Indonesia, Toyota Tsusho Indonesia, Friso Friesland Campina, GM Traktors,Polda Metro Jaya.

  • Sabah Dua
    • Lampung, Indonesia
    • General affair
      • Jan 2015 - Sep 2017
      • Lampung, Indonesia

      - Protecting & monitoring company assets. Maintain updates for item documents, Manage daily incoming and outgoing communication (dissemination and retrieval) to the home office, regional office, and others as needed.

  • Dinas Perhubungan Provinsi Jawa Tengah
    • Purwokerto, Central Java, Indonesia
    • Information Technology Technical Support
      • Sep 2011 - Dec 2011
      • Purwokerto, Central Java, Indonesia

      -Installation and maintenance video surveillance and server workstation.

Education

  • 2009 - 2014
    Telkom University
    Diploma of Education, Computer Systems Networking and Telecommunications

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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References

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