Experience

• 

  Ollie AI

  • Global Customer Success Partner

    • Oct 2023 - Present

  • Client Growth Partner

    • Aug 2022 - Sep 2023

• 

  Plumm

  • London, England, United Kingdom

  • Sales Administrator

    • Feb 2022 - Jul 2022
    • London, England, United Kingdom

    As a Sales Administrator at Plumm, I supported the sales team by utilizing CRM and data analysis to drive lead generation and streamline processes.• Generated new sales opportunities through CRM, cold-calling, and emails• Analyzed pre-sales data to allocate leads and optimize sales team performance• Managed customer accounts and databases, updating information as needed• Supported the sales department with administrative tasks and stakeholder communication

• 

  Cartrack

  • Singapore
  • Software Development
  • 700 & Above Employee

  • Senior Administrative Sales

    • Jul 2021 - Feb 2022

    Upon my promotion to Senior Administrative Sales, I took on increased responsibilities, managing sales admin tasks for multiple dealerships and ensuring exceptional customer experiences.• Handled sales admin for 17 dealerships, including order processing and fitment scheduling• Prioritized urgent fitments and ensured timely completion• Assisted clients with pre- and post-sales queries, retention, and upselling• Managed leads, ensuring proper documentation and efficient processing

  • Junior Administrative Sales

    • Apr 2021 - Jul 2021

    In my role as a Junior Administrative Sales professional, I supported the sales team with various tasks, ensuring smooth operations and providing exceptional customer service.• Communicated with dealership staff via phone and email• Streamlined stock lists using Excel for increased clarity• Processed sales admin tasks, including order management and database updates• Trained colleagues on improved processes for identifying vehicles without Cartrack

• 

  The photo booth guys

  • City of Johannesburg, Gauteng, South Africa

  • Sales Administrative Assistant

    • Mar 2019 - Dec 2019
    • City of Johannesburg, Gauteng, South Africa

    As a Sales Administrative Assistant and Photo Booth Attendant, I played a dual role, contributing to the company's growth and ensuring seamless event experiences for clients.• Managed event logistics, including equipment transportation, setup, and dismantling• Liaised with clients at events, resolving queries and addressing concerns• Hired, trained, and managed a team of photo booth attendants• Streamlined administrative tasks, such as quoting, invoicing, and calendar updates