Experience

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  East Bay Asian Local Development Corporation (EBALDC)

  • Oakland, California, United States

  • Property Supervisor

    • Mar 2024 - Present
    • Oakland, California, United States

    - Supervising 9 portfolios consisting of over 500 multifamily units across the Bay Area.

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  Christian Church Homes

  • Walnut Creek, California, United States

  • Community Manager

    • Oct 2022 - Apr 2024
    • Walnut Creek, California, United States

    • Successfully managing a zero-rent delinquency with zero late Annual Recertification affordable senior building consisting of 37 one-bedroom apartments to very low-income seniors ages 62 and over in Crockett, CA.• Posses experience in HUD/Section 8/202 PRAC housing programs & possess the knowledge in operating the systems related to managing these programs with COS qualification.• Proficient with Yardi Voyager, EIV system & Microsoft Office 365 as to ensure all tasks are completed efficiently & are in compliant with company’s policies & all policies set forth by HUD.• Performed supervisory duties with integrity, professionalism & confidentiality including recruitments, hiring, on-boarding, trainings, task assignments & conflict resolution.• Conduct monthly rent collections, prepare monthly delinquent rent reports and submit budget variance reports to Portfolio Manager ensuring the operation expenses are within +/- 5% variance of the approved budget.• Worked closely with Portfolio Manager to plan & setup annual budget for each fiscal year, so that, the profitability & Net Operating Income (NOI) of the assigned portfolio are successfully met.• Implemented monthly Preventive & Maintenance Schedules to be timely executed as planned.• Diligently followed up with work orders delegated to maintenance team prioritizing all work orders to be executed within the allocated budget & to be closed no later than 3 business days from the date of work order issuance (maximum 5 working days for unit turnovers project).• Managed the waiting list to ensure compliance with Fair Housing & Section 504 guidelines.• Worked closely with Compliance Department & RealPage Compliance Services (Windsor) as to ensure all recertifications packets are completed in timely fashion & have met with HUD requirements.• Worked closely with company’s law firm for any legal issues pertaining to unlawful detainers & legal matters against any delinquencies.

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  Related Management Company

  • Richmond, California, United States

  • Community Manager

    • Oct 2019 - Aug 2022
    • Richmond, California, United States

    •Successfully achieved & managed a zero-rent delinquency building consisting of 66 units of Low-Income Housing Tax Credit (LIHTC) with Project Based Voucher program for low-income seniors (Richmond, CA).•Performed daily operations including rent collections, operating RealPage(OneSite) software for management data analysis, posting relevant notices & process open invoices within the required dateline.•Manage & cater to tenants needs and problem solving all matters adhering to the policy set forth by the Fair Housing Act, while, providing Equal Housing Opportunities.•Performed yearly tax credit certifications for all tenants adhering to the regulations & procedures set forth by HUD/CTCAC/LIHTC/Section 42/Housing Authority.•Oversaw annual building & safety inspections to ensure the well-being of the building remains consistently coded in good order & free of violations.•Ensured all Preventive & Maintenance Schedule are timely executed as planned.•Diligently followed up with work orders delegated to maintenance team prioritizing all work orders to be executed within the allocated budget & to be closed no later than 3 business days from the date of work order issuance (maximum 5 working days for unit turnovers project).•Conducted monthly delinquent rent reports and submit budget variance reports to upper management for financial monitoring no later than every 6th monthly.•Planned & setup annual budget for each fiscal year as to ensure the profitability & Net Operating Income (NOI) of the assigned portfolio are successfully met.•Worked closely with the Housing Authority of the Contra Costa County (HACCC) for rent voucher payments, executing move-outs & swiftly leasing up vacant units (waitlist maintenance, outreaching, screening, showing, certifying, lease agreement signing, etc.)•Worked closely with attorneys for any legal issues pertaining to unlawful detainers & legal matters against delinquent tenants.

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  Greenline Ventures, LLC

  • Oakland, California, United States

  • Multi-Site Property Manager

    • Sep 2016 - Jul 2019
    • Oakland, California, United States

    •Independently managed 5 multifamily apartments in the City of Oakland (multi sites) & 1 multifamily apartment in the City of Richmond (mix use of market-rate housing & affordable housing)•Performed monthly rent collections within the required dateline & to follow up collections of delinquents rent.•Networked with high-performing contractors to enforced milestones in contracts for project completion within the allocated budget & dateline.•Successfully reduced Repair & Maintenance expenditures for the company by 30% in 2017.•Successfully achieved ‘Cash for Keys’ negotiations to move out 8 delinquent tenants including liaising with attorneys for legal advice/process.•Collaborated with the Group Business Manager for leasing activities, performed move out inspections & conducted repair costing evaluations for security deposit refund upon tenant move-out.•Responsible for unit turns, staging & refurbishment of old apartments to modern styled units to generate maximum income/profitability to ownership based on the current market rental values.•Forged a formidable partnership with individual on-site residential managers to tackle after hours tenant issues. •Worked closely with Oakland Housing Authority (OHA) for Section 8 tenant placements.

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  OKY Premium Supplies

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  • Owner

    • Apr 2000 - Aug 2016
    • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

    •Handled a myriad of promotional merchandize & products as an importer-cum-wholesaler.•Expanded corporate clientele base & business volume by 80% within 2 years in business via product planning of clienteles’ marketing budget & requirements.•Successfully forged a strong working relationship with a large network of high-level corporate clients for their business needs.•Sourced, imported & supplied abundance of unique products for the local corporate market needs.•Participated & attended various International Trade events globally to upkeep knowledge of the latest technologies & products in the global market.• 16 years of entrepreneur experience in the local & international business scene.•Top 5 importer & wholesaler in the SME sector (small & medium size enterprise category) for all types of umbrellas in Malaysia from 2010 to 2015.