Bio
Experience
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Independent Artist
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Bermuda
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Software Development
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700 & Above Employee
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Director - Global Deployment & Engineering
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Jul 2016 - Present
- Spearhead multiple product deployments on different client environments across all geographies and verticals.- Shape strong customer relationship with clients across all geographies and verticals.- Support clients through internal processes to ensure timely deployments.- Provide Technical marketing as required across all geographies for prospective clients.
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Program Architect - Global Deployment & Engineering
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Jan 2016 - Jun 2016
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Satmap Incorporated
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Washington D.C. Metro Area
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Program Manager Software Deployment Services
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Aug 2010 - Dec 2015
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Washington D.C. Metro Area
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Manager IT Strategy, Innovation and Service Management
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May 2008 - Jun 2010
• Managing IT Customer Services Operations for 3500 employees Nationwide.• Planning and launching Remote Desktop Support model across the organization. • Planning induction of a Configuration Management System as per ITIL.• Planning the induction of Problem Management process as per ITIL.• Managi...
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Senior Manager IT
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Mar 2005 - Apr 2008
• SME (Subject Matter Expert) on all areas of Product Integration for services such as Dial N Net, DSL and IPTV with expertise in integration of BSS with OSS and backend Network Elements and full automation. • Managed Implementation of a Modern Billing and Customer Care solution in PTCL consistin...
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Senior Software Engineer
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Aug 2003 - Feb 2005
• Team lead for MOIT Automation project involving development of a Portal solution in Java with IBM DB2, deployment of the application on the Websphere Application server and configuration of the server software for optimal performance. • Developed an IBM Lotus Notes Application for monitoring an...
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IT Intern
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May 2002 - Aug 2002
Worked with BSS department to install MSC switches, HLR, VLR & GPRS to expand the GSM 900 Network of U-Fone
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Civil Engineer
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Sep 1999 - Mar 2001
• Used Primavera for Project Management, Planning & Quality control of all the Civil Works. • Led sub-contractor teams during Excavation, Blasting, Stub-setting and Concreting.
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Education
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2001 - 2003Carnegie Mellon University
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1994 - 1999University of Engineering and Technology, Lahore
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Islamabad College for Boys G-6/3
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