Experience

• 

  Masdar (Abu Dhabi Future Energy Company)

  • United Arab Emirates
  • Renewable Energy Semiconductor Manufacturing
  • 700 & Above Employee

  • Head of General Services and Operarions of Abu Dhabi Sustainibility Week

    • Jan 2017 - Present

  • General Services Departement Manager

    • May 2009 - Present

    - Create and manage the BU objectives and conduct employee performance reviews as per the HR policy. - Prepare the BU annual budget and manage costs and reporting against approved budget. Cost effectiveness achieved through negotiations with external service providers.- Oversee the provision of cost-effective and quality services to the organization on the different services provided.- Manage and control of all Call off Agreements and ensure that the agreements are within budget. Handling the entire General Service department in regards to the services related to offices, logistics, travel, facilities and others. - Manage all financial reports and release of items requested by the GS department on Oracle. - Automate all the forms and requests of the GS - Assist in creating manuals of policies and procedures for the GS department and Supervise the GS in accordance with company policies and procedures- Manage the cost control of the GS overall and on the events expenses in particular. - Analyze all related expense quarterly in order to maintain, reduce or increase any item ordered by GS to the use of employees- Establish appropriate standard operating to facilitate effective operations for internal BU and external relations. - Oversee the security, cleaning, catering, waste management, landscaping services of SAF complex and ensure Masdar and regulatory standards are maintained and problem solve accordingly.-Ensure new services, requirements and products are communicated to Masdar- Address all ad hoc requirements (dignitary visits, operational changes, management requests, etc)- Establish, maintain and enhance good relations and knowledge about external service providers relevant for GS ( (real estate, travel/hotel/car rental agencies, suppliers etc.)-Lead negotiations for contracts with external service providers and ensure best terms are secured to benefit the organization.

• 

  Mashreqbank

  • Dubai

  • Assistant Local Market Manager

    • Jun 2005 - Sep 2006
    • Dubai

    - Primary responsible of managing the operations of the bank and provides direction of the office in the absence of the bank manager.- Responsible for the direct supervision, coaching and training of tellers.- Supports and promotes sales activities and referrals on the teller line, as well as providing back-up to opening new accounts, servicing accounts and acts as back-up on teller line during peak periods or staff shortages.- In conjunction with the Bank Manager, Responsible for the overall operational integrity of the bank office.- Handling staff of the branch, appraisal, training course

• 

  Sharjah Airport International Free Zone (SAIF-Zone)

  • Sharjah

  • Deputy Head of Department – Client & Investor Services

    • Apr 2004 - Oct 2005
    • Sharjah

    - Responsible for investor manuals and guides and maintaining updates.- Maintaining a monthly reporting system on visa status, number of new visas, cancellations and all other services related to the department.- Handle labor and legal issues, visa, cancellations, family visa, all type of the immigration related issues.- Handling client relationships at the free zone related to immigration.- Handling immigration issues of Sharjah in all related matters of the section.- Maintaining section system updates the manuals and guides of the investors and updating them

• 

  Tejari

  • Business Development Manager

    • Jan 2001 - Sep 2003

    - Supervise and direct team members towards achievement of corporate financial goals. - Focus on core deliverables such as increasing brand awareness, bringing in new customers, and coordinating public relations efforts.- Assist in preparation of yearly budget and monitory of actual spending versus budget along the year.- Provide customer service guidelines and awareness program for Tejari staff.- Responsible of the customer call center related to all issues of Tejari system.- Monitor and report training courses to private customers and government departments.- Monitor and report specific accounts of the government and update them regarding the system.- Support and guide the users on how to use Tejari system and issue their auctions and bids