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Credentials

  • Data Analysis with R Programming
    Coursera
    Jan, 2023
    - May, 2026
  • Share Data Through the Art of Visualization
    Coursera
    Oct, 2022
    - May, 2026
  • Analyze Data to Answer Questions
    Coursera
    Sep, 2022
    - May, 2026
  • Process Data from Dirty to Clean
    Coursera
    Sep, 2022
    - May, 2026
  • Prepare Data for Exploration
    Coursera
    Aug, 2022
    - May, 2026
  • Ask Questions to Make Data-Driven Decisions
    Coursera
    Jul, 2022
    - May, 2026
  • Foundations: Data, Data, Everywhere
    Coursera
    Jun, 2022
    - May, 2026
  • Learning How to Learn: Powerful mental tools to help you master tough subjects
    Coursera
    Jan, 2022
    - May, 2026
  • Foundations of User Experience (UX) Design
    Coursera
    Aug, 2021
    - May, 2026

Experience

    • Marketing Manager
      • Jun 2017 - Present
      • Kuwait

  • SULHUF
    • Kuwait
    • Research And Development Manager
      • Feb 2022 - Nov 2023
      • Kuwait

    • Research And Development Manager
      • Feb 2022 - Nov 2023
      • Kuwait

    • Marketing Consultant
      • Jul 2018 - Jan 2020

      • Prospecting potential clients in the company’s target verticals.• Formulating and pitching marketing strategies and campaigns concepts.• Sourcing media buying opportunities and maintaining good relationships with media partners such as agencies, news publishers, online portals, PR companies… etc.• Coordinating and overseeing campaigns execution and performance.• Preparing and presenting performance analysis and data-driven recommendations.• Developing strategic partnership opportunities with third party media partners.

    • Marketing Manager
      • Jun 2016 - Mar 2018
      • Kuwait

      • Responsible for the marketing management of four casual dining concepts.• Achieved a 49% increase in marketing return-on-investment.• Tripled the number of monthly delivery orders coming to the call-center.• Doubled the monthly dine-in traffic of the restaurants.• Responsible for preparing and allocating the annual marketing budget.• Overseeing the marketing plan execution and sourcing the required suppliers.• Coordinating with operation department for customer experience enhancement.• Planning and organizing events and marketing activations.• Working with agencies on campaigns execution, media buying and collaterals production.• Planning and managing social media marketing and digital advertising.

  • Zoboon
    • Kuwait
    • Business Development Manager
      • Aug 2014 - Jul 2016
      • Kuwait

       Outdoor direct selling:• Searching for potential customers regarding their market challenges, And offer an effective suggestion through a brief explanations to the service provided by our company.• Analyzing the data and information provided by the customer through a detailed business case that will facilitate and highlight the process of determining the problems, and saved as a reference to compare it with the results later in the evaluation process.• Negotiating customers through scientific facts that will lead to convincing them with an understandable and reasoning way.• Providing a permanent follow-up, until the customer is convinced and the deal is closed.• Developing and closing partnership deals in a B2B approach Account Management:• Scheduling a weekly visit to the customer stores, permanent after sale follow up represented by monthly suggested campaign, monthly reports that explains the performance .• Presenting monthly meeting with the management to discuss new plans, explain the reports, and compare it with previous reports.• In-store staff training on the program, and assuring that all the staff well trained.• Customer care services 24/7. Product Development:• Meeting with end user, and marketing managers to inquire for any new concerns, or missing feature that will be added to the service provided, and check their feedback and suggestion to make a list combined with all the details.• Arranging the features according to the market priority and effectiveness, in consideration of the ability of the teamwork capacity.• Coordinating and maintaining performance standards with operations management to meet the deadlines.

    • Furniture Consultant
      • Mar 2012 - Sep 2014
      • Kuwait

      • Lead generation and reaching out to potential customers.• Managing the showroom’s social media accounts.• After-sale service and customer satisfaction management.• Enhancing products display arrangement and showroom experience.• Preparing the content of products info sheets for staff and showroom visitors reference.• Disseminating new items’ information to sales staff.• Coordinating with consulting companies to specify our brands at the coming projects.

    • Marketing Executive
      • Apr 2010 - Mar 2012

      Marketing research: •Effectiveness of the project.•Receptivity of the market for the project. •Expected costs of the project.•Analyze the strengths and weaknesses of competitors. (S.W.O.T).•Competitiveness in the market. Customer Service: •Follow-up customer service staff regarding the problems they face. •Follow up on the uniform adherence and organizing staff schedule. •Training customer service staff on how to deal with customers. Call Center: •Follow-up the call center agents one-on-one with the team leader. •Managing reports to marketing and public relation manager. Partnership deals:•Dealing with other companies to build up a long term relationship to achieve the common interests by satisfying market needs

    • Classified Director
      • Jun 2009 - Jan 2010

      •Gathering information about potential customers.•Contacting customers to arrange a meeting and on a range of 80-85% initiate business successfully as a result.•Determine customers’ needs and matching them with our company’s ability.

    • Sales Representative
      • Jun 2008 - Apr 2009

      •Inventory of goods in my section.•Find out the customers’ needs and make the suggestive selling as needed.

Education

  • 2004 - 2008
    University of Petra "جامعة البترا"​
    Good, Marketing

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